THE PROBLEM AND ITS SETTING
Enrolment serves as a vital part in the life of every student upon entering schools or universities, either public or in private. It gives students the impression on how the whole institute manages and manipulate the entire body. Moreover, enrolment serves as the first experience of all students by which he/she takes part either individually or with company of a parent or some relatives. Enrolment is considered as the first step or procedure that must be done by old students within a particular institute before the semester per school year totally starts, but for those freshmen, or first year students (new students), they are obliged to usually take an admission test, to know and assess them the right course to engage to, followed by a scheduled interview in order to give them brief instructions and information about certain issues with regards to the school’s policies, institutional programs as well as personal information, health, economic status, so on and so forth. Good enrolment is always an asset in a university, pertaining to fast payment, assessment procedures, and easy transactions with a high rate of accuracy. Therefore, good enrolment within the university, if present, can be described as civilize, organize, accurate and professional. Background of the Study
During enrolment, it is undeniably noticeable on some problems and difficulties arising from each respective procedure, hence leading to minor errors and inaccuracy. In college, known as tertiary level, University Administration Officers with the help of the Office of the Student Affairs (OSA) make the enrolment procedure. Hence, they are the one who are responsible with this matter, and the one who could allegedly change the process whenever enrolment perplexity occurs. Enrolment is more than just a word itself, because for others, it means sacrifice, hunger, dilemma, waste of time, effort and money, knowing that after a couple of days or...