Enhance Efficiency & Effectiveness of the Software Development Process in Selected Four Companies

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Table of Contents
List of Figures3
List of Tables4
Abstract5
Declaration6
Acknowledgement7
1.0Introduction8
1.1Executive Summary8
1.2Organization Overview9
1.3Problem Definition10
1.4Research Topic11
1.5Research Question11
1.6Objectives12
2.0Literature Review13
2.1Academic Literature Review13
2.2Literature Review Summary19
3.0Research Methodology21
3.1Methodology21
3.2Data Collection Methods22
3.2.1Primary Sources22
3.2.2Secondary Sources24
4.0Research Findings26
4.1Analysis of Data26
4.1.1Response for Questionnaires26
4.1.2Response for Interviews38
4.1.3Response for Survey39
4.2Results and Recommendations41
5.0Conclusion48
Reference49
Appendix 1 – Managerial Level Questionnaire51
Appendix 2 – Managerial Level Response53
Appendix 3 – Developer Questionnaire57
Appendix 4 – Developers Response59
Appendix 5 – Tester Questionnaire63
Appendix 6 – Tester Response65
Appendix 7 – Interview Questions69
Appendix 8 – Client Survey70
Appendix 9 – Client Response72

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List of Figures
Figure 4.1 - Response for managerial level questionnaire27
Figure 4.2 – Response for managerial level questionnaire by percentage27
Figure 4.3 - Response for developer questionnaire28
Figure 4.4 – Resonance for developer questionnaire by percentage29
Figure 4.5 - Response for tester questionnaire30
Figure 4.6 - Response for tester questionnaire by percentage30
Figure 4.7 - Response summary for questionnaire31
Figure 4.8 - Response summary for questionnaire by percentage31
Figure 4.9 - Response for the task completion on schedule date32
Figure 4.10 - Response for the task completion on schedule date by percentage32
Figure 4.11 - Response for the usage of new technology / automated tools33
Figure 4.12 - Response for the usage of new technology / automated tools33
Figure 4.13 - Response for the mismanagement of scope34
Figure 4.14 - Response for the mismanagement of scope34
Figure 4.15 - Response for the domain knowledge & experience35
Figure 4.16 - Response for the domain knowledge & experience35
Figure 4.17 - Response for the usage of best practices36
Figure 4.18 - Response for the usage of best practices36
Figure 4.19 - Response for the satisfaction of software development process37
Figure 4.20 - Response for the satisfaction of software development process37
Figure 4.21 - Response for the client survey40
Figure 4.22 - Response for the client survey by percentage40

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List of Tables
Table 3.1 – Details of the sample for questionnaire22
Table 3.2 - Details of the sample for interviews23
Table 3.3 - Details of the sample for group discussion23
Table 3.4 - Details of the sample for survey24
Table 3.5 – Details of reports review24
Table 3.6 - Details of statistical documents review25
Table 4.1 - Response for managerial level questionnaire26
Table 4.2 – Response for developer questionnaire28
Table 4.3 - Response for developer questionnaire29
Table 4.4 - Response summary for questionnaire31
Table 4.5 – Response for the task completion on schedule date32
Table 4.6 - Response for the usage of new technology / automated tools33
Table 4.7 - Response for the mismanagement of scope34
Table 4.8 – Response for the domain knowledge & experience35
Table 4.9 - Response for the usage of best practices36
Table 4.10 - Response for the satisfaction of software development process37
Table 4.11 – Response for the client survey39

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Abstract
This document was carried out as a partial fulfillment of the Information System Application module of the BSc in MIS degree program, which is conducted by the National Institute of Business Management, Sri Lanka in collaboration with the...
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