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Concentrated Knowledge™ for the Busy Executive

Vol. 24, No. 8 (2 parts) Part 1, August 2002 • Order # 24-19

FILE: LEADERSHIP

®

Realizing the Power of Emotional Intelligence

PRIMAL LEADERSHIP
THE SUMMARY IN BRIEF
Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through the emotions. Humankind’s original leaders earned their place because their leadership was emotionally compelling. In the modern organization this primordial emotional task remains. Leaders must drive the collective emotions in a positive direction and clear the smog created by toxic emotions whether it is on the shop floor or in the boardroom. When leaders drive emotions positively they bring out everyone’s best. When they drive emotions negatively they spawn dissonance, undermining the emotional foundations that let people shine. The key to making primal leadership work to everyone’s advantage lies in the leadership competencies of emotional intelligence; how leaders handle themselves and their relationships. Leaders who exercise primal leadership drive the emotions of those they lead in the right direction. By Daniel Goleman, Richard Boyatzis and Annie McKee

CONTENTS
The Vital Emotional Component of Leadership
Page 2

Why Good Leaders Must Read Emotions
Pages 2, 3

The Four Dimensions Of Emotional Intelligence
Pages 3, 4

The Leadership Repertoire
Pages 4, 5

What You’ll Learn In This Summary
In this summary, you will learn the secrets of primal leadership by: ✓ Understanding what primal leadership is and why, when practiced correctly, it creates resonance in your organization. ✓ Understanding the neuroanatomy that underlies primal leadership and what emotional intelligence competencies you need to succeed. ✓ Understanding the six leadership styles you can use — from visionary to coaching to pacesetting — to inspire others, and when to use each one. ✓ Understanding who you are and what you need to change to become a primal leader, and then develop a plan to make those changes. ✓ Learning how to build emotionally intelligent organizations. Published by Soundview Executive Book Summaries, 10 LaCrue Avenue, Concordville, Pennsylvania 19331 USA ©2002 Soundview Executive Book Summaries • All rights reserved. Reproduction in whole or part is prohibited.

Developing Emotionally Intelligent Leaders
Pages 5, 6

The Motivation to Change
Pages 6, 7

Building Emotionally Intelligent Organizations
Pages 7, 8

Reality and the Ideal Vision
Page 8

Creating Sustainable Change
Page 8

PRIMAL LEADERSHIP
by Daniel Goleman, Richard Boyatzis and Annie McKee

— THE COMPLETE SUMMARY

The Vital Emotional Component of Leadership
Gifted leadership occurs where heart and head — feeling and thought — meet. These are the two things that allow a leader to soar. All leaders need enough intellect to handle the tasks and challenges at hand. However, intellect alone won’t make a leader. Leaders execute a vision by motivating, guiding, inspiring, listening, persuading and creating resonance. As a result, the manner in which leaders act — not just what they do, but how they do it — is a fundamental key to effective leadership. The reason lies in the design of the human brain.

Laughter and the Open Loop
A study at Yale University showed that among working groups, cheerfulness and warmth spread most easily. Laughter, in particular, demonstrates the power of the open loop in operation. Unlike other emotional signals which can be feigned, laughter is largely involuntary. In a neurological sense, laughing represents the shortest distance between two people because it instantly interlocks limbic systems. This immediate, involuntary reaction might be called a limbic lock. Laughter in the workplace signals trust, comfort, and a shared sense of the world. a...
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