Employees Satisfaction in the Private Sector of Bangladesh

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European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No.4, 2012

www.iiste.org

Analysis of the Factors that Affect Job Satisfaction: A Case Study on Private Companies Employees of Bangladesh Md. Rifayat Islam1* Md. Tauhid Rasul2 G. M. Wali Ullah3 1. 2. 3. Product Management Specialist, Grameenphone Ltd., GP HOUSE, Bashundhara, Baridhara, Dhaka-1229, Bangladesh. HR Professional, DIRD Group. MBA, University of Dhaka. PGDHRM, Bangladesh Institute of Management, Bangladesh. BBA, Department of Business Administration, East West University, Dhaka, Bangladesh.

* E-mail of the corresponding author: rifayat@msn.com

Abstract Job satisfaction is an important aspect for an organization’s success. A successful organization is the one with satisfied workers. This research report tried to find out the main factors of job satisfaction and whether they have any impact on the job satisfaction of the employee of private companies. Firstly the factors responsible for job satisfaction were identified through a literature review of various articles related to job satisfaction. A focus group discussion among employees and an exploratory research were also conducted. Nine Factors were found. Then to analyze the effect of these nine factors, a quantitative research was done. The employees were selected through convenience sampling. After conducting pretest the main survey was done. The result indicated that four out of nine factors (Coordination and Leave Facility, Reward & Future Opportunities, Vision of the Company, Work Process, and Health & Insurance Policy) have significant influence on Job satisfaction. The study concluded that an effective organization will make sure that there is a spirit of cooperation along with coordination among employees and sense of commitment towards achieving the goals and satisfaction within the sphere of its influence. Keywords: Job Satisfaction, Coordination, Compensation, Career, Work Process.

1. Introduction Large segments of the population in developing countries are deprived of getting a good job to satisfy their demands. It is very much competitive to get a job in the context of Bangladesh. That is why those, who are being employed in private organizations, perceive them as eligible and lucky one. But again being employed through this competitive process does not mean that employees are satisfied from all aspects. But the good thing is private sectors in Bangladesh are growing rapidly and employment opportunities are increasing. This research will receive insight from various private companies’ employees of Bangladesh. The objective of this project paper is to find out how factors affect the job satisfaction in the work place. Change in demographic and a shifting industrial base will have considerable impact on the job satisfaction. This is because many factors that determine job satisfaction vary depending on age, industry, gender and other characteristics. Generally job satisfaction means different thing to different people. Different factors can satisfy different group of people. So the primary objective is to identify the factors that affect the job satisfaction. 2. Literature Review Researchers across disciplines have written numerous articles concerning the job satisfaction of their field’s practitioners. Job satisfaction research is not much rigorously done in perspective of Bangladesh. In this

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European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No.4, 2012

www.iiste.org

study it was examined the determinants of job satisfaction for the most highly personnel’s working in private companies in Bangladesh. Despite this seemingly narrow focus, several advantages are associated with such an examination. Satisfied employees are assets of a company. Happy employees are productive employees who are very much concerned towards achieving company’s targets and goals. Satisfied employees are...
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