: SIYAD P M
CENTRE CODE : 1400-A
A Study on Employees’ Satisfaction of Welfare Measures in CIAL.
The Oxford Dictionary defines labour welfare as “efforts to make life worth living for worker. Organizations provide welfare facilities to their employees to keep their motivation levels high. The employee welfare schemes can be classified into two categories viz. statutory and non-statutory welfare schemes. The statutory schemes are those schemes that are compulsory to provide by an organization as compliance to the laws governing employee health and safety. These include provisions provided in industrial acts like Factories Act 1948, Dock Workers Act (safety, health and welfare) 1986, Mines Act 1962. The non statutory schemes differ from organization to organization and from industry to industry.
Earlier in industry “Employee welfare” was not having any considerations. Employee was treated merely as a factor of production. In economics four factors are considered to be the crux of production. Because of this reason these factors (land, labour, capital and organization) are called factors of production. For better production these factors need to be improved. There is a limit for improvement of land, capital and organization. The cost associated with its improvement is high. But in case of labour there is no limit for improvement and the cost is comparatively less. Performance of employees can be improved either by providing training or by keeping them satisfied.
Cochin International Airport Ltd (CIAL) is the India’s first green field airport set up on public private partnership(PPP) basis located at Kochi, Kerala in India. Currently, it is the country’s fourth busiest airport in terms of international air traffic and seventh busiest airport in terms of domestic operations.
The main functional departments of CIAL are personal and administration department, finance department, cargo department ,operations department, secretarial department, commercial department, civil, electrical, land and acquisition department, communication and it department and fire and safety department.
The aim of personnel department is to get the best out of the people, by winning and maintaining their whole hearted corporations. The human welfare measures in CIAL is handled by the personnel department. 2) RATIONALE BEHIND THE STUDY
The satisfaction of employees are related to promotion, salary, company policies (organizational factors), supervision, work group, work condition (environmental factors), job variety autonomy, freedom (work related) age, seniority and personality (personnel factors). Welfare amenities are provided to create a favorable work condition. When employee satisfaction increases as a result of effective welfare measures, employees’ perception and attitude will slowly get changed and will help to develop better value system. CIAL is also providing various employee welfare measures to its employees as any other organization. But till now no one has measured the effectiveness of the same, yet it is important to measure the effectiveness of the existing welfare policies .Hence it is necessary to analyze the internal as well as external welfare measures provided by the organization.
This will help to generate and maintain good corporate ethical standards which stand as a major competitive advantage for the company. One crucial element that helps to generate and maintain corporate ethics and standard is good opinion of company staffs and workers. One main reason for industrial failure and bad industrial relation is less consideration given to “employee welfare”. Level of welfare measures provided by the company also reflects the effectiveness of training. When...
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