1.1 GENERAL INTRODUCTION
In a highly competitive market it is a great challenge for an industry to be amongst the list of top industries in a country like India. If the target goal is to be achieved there must be good industrial relations between management and labourers. From the time of production to sale of product, each and every member from the high level of executive to low level of worker should work together.
Once the problems arise between the workers and management then the industry will be in great difficulty, some time the company will be trapped and pull down from its shutter and walk out of the market. So it is the job of the management to create situation which should always be satisfactory to both parties. It is not easy for the management to create such situation because the problem may be many kinds. The role of management is to identify the root cause of the problem and then they should take initiative to solve the identified problems. The management should not look into only the economic growth of the company alone but also consider labourers’ needs and wants because they are the people who are engaged in the full manufacturing process of the each product. The money and the wage is not the sole factors to improve the condition of the working class but labour welfare measures are regarded to be good investment by the employers for improving the industrial efficiency which leads to greater development of the industry.
The social concept of welfare implies the welfare of man, his family and his community. All these three aspects are inter-related and work together. The economic aspect of welfare covers the economic development by increasing production and productivity.
1.2 INDUSTRY PROFILE
All India Airconditioning & Refrigeration Association popularly known as "AIACRA" was established in the year 1961. The Association is a dynamic service organization playing a pivotal role at various levels for the development and growth of Airconditioning and Refrigeration Industry and Trade in India. Prior to the formation of this Central Association, there are four Zonal Associations constituted at Mumbai, Delhi, Kolkota and Chennai in order to help the growth and consolidation of Airconditioning and Refrigeration Industry and removal of restrictions or simplification of procedures adopted by various Government Departments.
1.2.1 AIMS & OBJECTIVES:
The Main Objectives of the Association are as follows:
• To advance and promote, by legitimate and constitutional means, the commercial and economic interest of industrialists, producers, traders and exporters of Airconditioning & Refrigeration products and industries related thereto or based thereupon • To encourage friendly feeling and unanimity among the community and Associations on all subjects connected with the Airconditioning and Refrigeration industry and trade and commerce. • To secure better prospects, terms and conditions for its members in respect of their trade relating to Airconditioning & Refrigeration and other related products. • To procure for Airconditioning & Refrigeration manufactures and Exporters, better tax facilities, benefit of tax credits or such other benefit announced by the Government from time to time, in respect of and other related products. • To take all steps by lawful means which may be necessary for promoting, supporting and representing against legislation or other actions. • To provide ready means for arbitration for settlement of disputes between Airconditioning and Refrigeration manufacturers and to act as an arbitrator in any dispute between a member and a purchaser of Airconditioning and Refrigeration products when both the parties are willing for such an arbitration. • To promote exports of Airconditioning and Refrigeration appliances and machinery. • To secure better and adequate transport and other facilities from railway and port...