Employee Training and Development

Topics: Management, Human resource management, Training Pages: 19 (4311 words) Published: July 1, 2011

Employee attitudes and the inclusion of their opinions and suggestions are most important in today’s global and competitive work environment. In the business environment, we are dealing with many different generations, each having diverse wants, needs, goals, and aspirations. The more that management knows about their employee’s feelings, the easier it is to manage their behavior to help them grow and the economy will prosper. Logic and research seems to agree that front- line employees are in the best position to assess the organization’s actions, problems, and proposed solutions

This paper presents a very practical approach to design, administer, conduct respondent feedback of results, and assist local management in helping to resolve issues and problems identified within a department or unit in most organizations based on a real world example.

Little attention has been devoted to an assessment of the attitudes of employees towards the effectiveness of training and development. These analysis the employee’s attitudes towards training effectiveness at four evaluation levels: reaction to training course, learning environment, behavior change and employee perceived training outcomes. Results of the study suggest that employees have positive attitude towards training effectiveness when management develop an integrated approach to training which place emphasis on the identification of training needs, Training and Human Resource Management and reward system. Practical implication of the findings and future research are discussed.

1. Employee Training and Development

Employee Training and Development is essential to the ongoing success of every organization.  Although technology and the internet have enabled global collaboration and competition, people are the organization’s competitive advantage.  Employee training and development enables employees to develop skills and competencies necessary to enhance bottom-line results for their organization.  

We work with your leadership team to identify training needs, and to design, develop, implement, and evaluate employee training and development programs to meet your company’s strategic objectives. We have experience in developing end-to-end employee training and development programs for marketing, sales, and technical teams in Fortune 500 companies both domestically and internationally. Our experience and insight can shorten your development cycle and free you to focus on other areas.  

Employee Training and Development is a key ingredient in performance improvement. However, the first step in designing an employee training and development program is to identify the training needs. The training needs are based on what is needed to achieve the organization’s strategic objectives.  Key steps for performance improvement include

1.       Assess and define performance improvement issues and gaps 2.       Gain management commitment for performance improvement 3.       Develop a business plan to manage performance improvement 4.       Establish best practices for work processes and performance standards 5.       Provide employee training and development to develop required skills 6.       Establish new practices that support improved performance 7.       Measure and monitor results and provide coaching where needed

What are your organization’s critical skills? Essential skills for many organizations include effective time management, effective communication, collaboration, project management, customer service, teamwork, and specialized technology skills to use SAP, Siebel, PeopleSoft, and other enterprise applications. Lost productivity due to training gaps is expensive. A targeted training and development program focused on strategic skills can significantly enhance profits quickly. 

2. Why Employee Training and Development is Essential

Training is one of the most crucial ways that organizational performance...
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