Employee Engagement

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This article was downloaded by: [124.247.196.123] On: 02 January 2013, At: 03:40 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK

European Journal of Work and Organizational Psychology
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Key questions regarding work engagement
Arnold B. Bakker , Simon L. Albrecht & Michael P. Leiter
a c a b

Work and Organizational Psychology, Erasmus University Rotterdam, Rotterdam, The Netherlands b

School of Psychology and Psychiatry, Monash University, Melbourne, Australia c

Psychology Department, Acadia University, Wolfville, NS, Canada Version of record first published: 19 Aug 2010.

To cite this article: Arnold B. Bakker , Simon L. Albrecht & Michael P. Leiter (2011): Key questions regarding work engagement, European Journal of Work and Organizational Psychology, 20:1, 4-28 To link to this article: http://dx.doi.org/10.1080/1359432X.2010.485352

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EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY 2011, 20 (1), 4–28

Key questions regarding work engagement
Arnold B. Bakker
Work and Organizational Psychology, Erasmus University Rotterdam, Rotterdam, The Netherlands

Simon L. Albrecht
School of Psychology and Psychiatry, Monash University, Melbourne, Australia

Downloaded by [124.247.196.123] at 03:40 02 January 2013

Michael P. Leiter
Psychology Department, Acadia University, Wolfville, NS, Canada

This article discusses the concept of work engagement and summarizes research on its most important antecedents. The authors formulate 10 key questions and shape a research agenda for engagement. In addition to the conceptual development and measurement of enduring work engagement, the authors discuss the importance of state work engagement. Further, they argue that the social context is crucial and may set the stage for a climate for engagement with an important role for management. Engaged employees conserve their own engagement through a process of job crafting. After discussing possible dark sides of engagement and the relationship between engagement and health, the article closes with a discussion of organizational interventions to increase work engagement. Keywords: Burnout; Commitment; Employee engagement; JD-R model; Job resources; Vigour.

Employees’ psychological connection with their work has gained critical importance in the information/service economy of the twenty-first century. In the contemporary world of work, to compete effectively, companies not only must recruit the top talent, but must also inspire and enable employees

Correspondence should be addressed to Professor Arnold B. Bakker, Work and Organizational Psychology, Erasmus University Rotterdam, Burg. Oudlaan 50, PO Box 1738, 3000 DR Rotterdam, The Netherlands. E-mail: bakker@fsw.eur.nl Ó 2010 Psychology Press, an imprint of the Taylor & Francis Group, an Informa business...
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