M-3 Assignment 2: Empathetic Listening
Due: July 9, 2012
Empathetic listening is a great way of listening to and responding to another person. It is also a great way to recognize and understand that person’s emotions, their beliefs, their moods, and their desires of another person. Empathy is sometimes recognized as the ability to put oneself in another’s shoes. (Harvey, J.H. & Weary, G.) (1985). Some of the benefits of Empathetic listening are to help us build trust and respect, allows for the person to have some emotional release, helps to reduce their tensions, helps us to uncover ones buried information, gives that person a safe environment to talk in, helps us to clarify that persons thoughts, and helps us to understand their context. How we listen empathetically will help attempt to understand the other person’s point of view, help us to get information without passing judgment, helps to acknowledge the other person, helps us to create a trusting environment for the other person, and allows the other person feel safe enough to express their emotions and share their problems with us. (Harvey, J.H. & Weary, G.) (1985). The things that we need to do most are be attentive, interested, alert, give a positive atmosphere, let the person know that we are listening, and we should also let them know that we do understand them. (Harvey, J.H. & Weary, G.) (1985). The things that we should not do are change the subject on the person while they are talking, ignore the persons feelings, should not interrupt the person, or we should not interrogate the person. (Rivers, D.).
For me to listen empathetically to another person was really exciting because it helped me to be able to just focus on that person and what their needs was at the time. I have been listening to people talk about their problems all my life but sometimes I would let my...
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