Preview

Emotional Intelligence

Good Essays
Open Document
Open Document
4274 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Emotional Intelligence
EMOTIONAL INTELLIGENCE : Review

REVIEW OF LITERATURE

It is quite obvious to state that without positive and negative preferences reflected in our day to day experiences, our life would be dull and gray. In such circumstances, we would not be motivated to do work and never care for others as well. And because of these reasons Emotional Intelligence holds significance as it deals with the cognitive aspects of life. Today, the general trend of management like leadership, role efficacy, self efficacy, team work, motivation, job performance and decision making is supported by emotional intelligence to raise the level of social and emotional competence in oneself and others. Emotional Intelligence is a different way of being smart. Put in simple terms, it is how you handle yourself, get along with others, work as a team player, and as a leader. These ideas are not new in the workplace. Classic management theory has always focused on how we manage ourselves and relate to people. What’s innovative is that for past two decades research from various disciplines such as psychology, organizational development, and neuroscience has revealed just how much emotional intelligence matters for success.

Evolution of the emotional intelligence construct

The evolution of emotional intelligence can be traced back to the 17th century when Spinoza (1677) highlighted the contribution of emotion and intellect to measurement of cognition. Wilhelm Wundt (1871) further developed knowledge in the field of emotional theory when he attempted to classify a range of emotional feelings into a three dimensional system, which became known as “Wundt’s three dimensions of feeling”. Wundt claims that his six basic feelings form three pairs of opposites, which make up his three "dimensions of feeling", pleasure-displeasure, excitement-inhibition and tension-relaxation. Subsequently, Charles Darwin (1872) published the first known work in the wider area of emotional-social

You May Also Find These Documents Helpful

  • Good Essays

    The book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner.…

    • 814 Words
    • 3 Pages
    Good Essays
  • Better Essays

    the concept of emotional intelligence in the 1990s, scales fell from their eyes. The basic message, that effectiveness in organizations is at least as much about EQ as IQ, resonated deeply; it was something that people knew in their guts but that had never before been so well articulated. Most important, the idea held the potential for positive change. Instead of being stuck with the hand they 'd been dealt, people could take steps to enhance their emotional intelligence and make themselves more effective in their work and personal lives. Indeed, the concept of emotional intelligence had real impact. The only problem is that so far emotional intelligence has been viewed only as an individual competency, when the reality is that most work in organizations is done by teams. And if managers have one pressing need today, it 's to find ways to make teams work better.…

    • 6894 Words
    • 28 Pages
    Better Essays
  • Powerful Essays

    Mgmt1001 Assignment 1

    • 2044 Words
    • 9 Pages

    Khalili, A. 2012. The Role of Emotional Intelligence in the Workplace: A literature Review. International…

    • 2044 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Organisational Behaviour

    • 2005 Words
    • 9 Pages

    Cognitive Intelligence (CI) and Emotional Intelligence (EI) are considered to be important individual differences in the field of organisational behaviour and there is a lot of research to support this statement. This essay will critically evaluate both concepts and discuss how cognitive ability and EI are applied in modern organisations. It is clear that CI and EI both have very different roles in the modern organisation and they assist in the prediction of success in both personal and professional sectors of ones life. It is important to understand the main difference being that CI implements the individuals mental function for understanding and developing a systematic prospective in thinking whilst EI is considered as the ability for one to make decisions through their emotional and social skills and their understanding and belief system. In modern day organisations there has been a clear shift towards operating in an emotionally intelligent way as this is proving to hold a key to a successful organisation.…

    • 2005 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    intelligence in the occupational environment. Following a brief overview of the conceptualization and measurement of EI, consideration is given to an emerging literature that promotes the assessment, training, and the individual’s utilization of emotional intelligence in the workplace.Through out, an attempt is made to bring to the reader’s attention the scant, and sometimes highly controversial, empirical evidence used to support the importance of EI in the workplace. This approach naturally indicates avenues that future research might profitably explore. The paper concludes by presenting…

    • 116 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Emotional intelligence is awareness and monitoring of my emotions. Emotional intelligence includes the core components: empathy, communication, and self-awareness. Empathy is the ability for me to connect with my feelings and perspectives of others. What empathy means to me personally is genuinely understanding the other person’s perspective. Communication involves the way I speak, my tone of voice, the facial expressions I use, my eye contact, and my body language. It also involves my patterns of interacting with others and listening. What communication means to me personally is the sense of situational and contextual awareness. Self-awareness means being conscious of my own emotions, thoughts, and behaviors, as well as my impact on others.…

    • 196 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    To conclude, emotional intelligence is one the single best predictors of performance in the workplace and the strongest driver of leadership and personal excellence. Building, managing and cultivating relationships are important to the success in any organization, and the quality of the relationships determines the effectiveness of the organizational culture. Understanding EQ and the role it plays in management and in the organization will vastly improve the internal relations and strengthen the personal fulfillment and professional accomplishments of…

    • 940 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Emotional Intelligence

    • 2327 Words
    • 6 Pages

    Emotional intelligence is defined in our book as "the composite set of capabilities that enable a person to manage himself or herself and others" (Goleman, 1995, 1998)…

    • 2327 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Emotional Intelligence (EI) is the ability to recognize one’s own emotions and those of others and to analyze these emotions to guide one’s personal thinking and actions. Previous research indicates that people are more effective at their jobs when they have a good understanding of emotions. EI is divided into five categories; self-awareness, self-management, self-motivation, empathy, and social skills. Understanding one’s own EI provides insight into one’s management abilities including: leadership, individual performance, group performance, interpersonal/social exchange, managing change, and conducting performance evaluations (“Emotions and emotional intelligence“, 1996). This papers focus is the cumulative analysis of my own EI (also known as social intelligence) and the interactions that may occur in my University of Phoenix team.…

    • 1159 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Emotional Intelligence

    • 15069 Words
    • 61 Pages

    Emotional intelligence has been identified as the most important element that leads to effective leadership; this was recognised through some researchers. Goleman (1998) has said that, “the most effective leaders are alike in one crucial way; they all have a high degree of what has come to be known as emotional intelligence”. He further says that “sine qua non” of leadership is the emotional intelligence (1998). Until recently, many organisations are beginning to acknowledge the importance of emotional intelligence, it is said to be important as an individual’s IQ to his/her effectiveness (Druskat & Wolff, 2001).…

    • 15069 Words
    • 61 Pages
    Better Essays
  • Satisfactory Essays

    Emotional Intelligence

    • 415 Words
    • 2 Pages

    Macro practice: “Social work practice aimed at bringing about improvements and changes in the general society. Such activities include some types of political action, community organization, public education, campaigning, and the administration of broad-based social services agencies or public welfare departments.” (The Social Work Dictionary)…

    • 415 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Emotional Inteligence

    • 1953 Words
    • 8 Pages

    According to the Centre for nursing (2009), emotional intelligence is a set of skills that defines how effectively we reason, how we perceive and manage our own feelings and the feelings, emotions, and therefore the mood states of others. Our feelings, our moods and emotions influence our every working day to a positive or negative outcome consistent according to our emotional management. They also impact on our everyday relationships with our fellow staff and influence how we perceive the concepts of team moral, job satisfaction, and engagement. Romanelli, Cain, and Smith (2006), mention that their research demonstrates that emotional intelligence is one of the most of the foremost predictors of professional success. Emotional intelligence underpins how well employees co-operate with one another, which has great consequences for way our work is carried out.…

    • 1953 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Emotional Intelligence

    • 505 Words
    • 3 Pages

    Often we are faced with situations both in professional and personal life, where our actions and decision we make are detrimental to us or to others and in making such decisions we may tend to look at the benefit of ours or of somebody closely associated with us, thus depriving of others their right. Other issues such as insensitivity in making decisions, arrogance, volatility and rigidity in accepting change, all may affect our career and our decision making capabilities. Having a good understanding of emotional intelligence (EI) or emotional Quotient (EQ) will aid you in being a better communicator and enhance interactions with others (Barrett, 2014). Hence, EQ is important and should be included in personal development…

    • 505 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Emotional Intelligence

    • 1633 Words
    • 7 Pages

    Relationship Management is how you use the first three emotional intelligence skills to manage your interactions with other people.…

    • 1633 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    Emotional Intelligence

    • 1056 Words
    • 5 Pages

    When it comes to the five elements of Emotional Intelligence, I can relate to Self-Regulation the most which is my best aspect. In general, I am a pretty easy going type of guy. Even when someone bad mouths me or attacks me verbally, I tend to keep my cool and analyze the situation before responding back. When it comes to my job as a police officer and dealing with people, we deal with all types of emotions. Some personalities can be distressed, combative, and anxious or anger. Whatever the situation may be, I always tend to self regulate my emotions so that I can best deal with the situation.…

    • 1056 Words
    • 5 Pages
    Satisfactory Essays