Emotional Intellegence

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  • Topic: Emotion, Emotional intelligence, Intelligence
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  • Published : April 30, 2013
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IIIIIIIIIIIII
THE
EMOTION
INTELLIGENCE
HANDBOOK...

AN INTRODUCTION
WITH YOUR
INSIGHT

Presented By: AnandKumar

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INTRODUCTION

EMOTION: - Any of the particular feelings that characterize such a state of mind, such as joy, anger, love, hate, horror, etc. Emotion can be simply defined as Energy-in-Motion.

INTELLIGENCE: - The ability to acquire and apply knowledge and skills.

EI = E-Motion+ Intelligence;

WHAT IS EI...???
Originally coined by two US psychologists, Peter Salovey and John Mayer, emotional Intelligence refers to a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they Work for us, not against us.

WHY EMOTIONAL INTELLIGENCE NOW?
*Changing nature of work: flatter structures, fewer tiers of management, greater responsibility. * Increasing complexity: impact of technology and reshaping of jobs. *Rise in competition: shorter product life-cycles and more demanding customers * Globalisation of markets: organisations now need to think global, yet act local * Rapid pace of change: change is now a constant feature of organisational life * Rising stress levels: The World Health Organisation predicts that depression will be the Second highest cause of death in the next 10 years (stress is a mild form of depression) *Emergence of the self-managed career: no more jobs for life. * Recognition of the need to maximise individual performance: not just know how and the ability to do, but know how you feel about what you know and do. * Research evidence: IQ + EQ = Success.

WHY BOTHER TO DEVELOP YOUR Ei?
*Analysis of 300+ top executives showed certain Ei competencies (influence, team leadership, organisational awareness, self-confidence) distinguished star performers *Of the sales representatives at a computer company hired on Ei, 90% were more likely to finish training.

*The Centre for Creative Leadership identified that the primary cause of career derailment amongst top executives was the lack of Ei

FACTSAND FINDINGS
Recent UK research:
*A survey of managers in a leading UK supermarket chain revealed that those high on Ei experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life (UMIST, 2001) *Police officers who are able to identify and manage emotions report lower levels of stress (Goldsmiths College, London, 2000) *The Harvard School of Public Health predicts that by 2020 depression will be responsible for more lost workdays in the developed world than heart disease. *Studies of 500 organisations worldwide indicate that people who score highest on Ei measures rise to the top of organisations

THE FIVE STEPS TO EMOTIONAL INTELLIGENCE
STEP 1: SELF-AWARENESS
STEP 2: EMOTION MANAGEMENT
STEP 3: SELF-MOTIVATION
STEP 4: RELATIONSHIP MANAGEMENT
STEP 5: EMOTIONAL COACHING

STEP 1: SELF-AWARENESS

Self-awareness is the ability to see ourselves with our own eyes, to be aware of our … * Goals, immediate and long-term
* Beliefs, about ourselves and others
* Values, those things we hold dear
* Drivers that affect how we work
* Rules that we live by, the should, musts and ought’s
* Self-talk, the inner voice that tells us we can or cannot do something

STEP 2: EMOTION MANAGEMENT

Emotion=Energy in motion

As the Greek philosopher Epicletus said, People are disturbed not only by things, but by the views they take of them. So always have (+ve) energy, so that your emotions are POSITIVE. Remember, our beliefs, values, drivers and the rules we live by create our map of reality.

WORRY BUSTER TECHNIQUE

Where is the evidence for the way I am thinking?
*What is the logic in my interpretation?
* What do I have to lose if I do/say this?
* What do I have to gain if I do/say this?
* What would be the worst that could happen if
I...
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