By: Dr. S. Sudalaimuthu and J Lilly
Emerging Trend Of E-Commerce In India
Dr. S. Sudalaimuthu Lecturer Department of Commerce Bharathiar University Coimbatore- 641046 J Lilly M.Phil Scholar Department of commerce Bharathiar University Coimbatore- 641046
Abstract Electronic commerce or e-commerce consists primarily of the distributing, buying, selling, marketing, and servicing of products or services over electronic systems such as the Internet and other computer networks. The four functions of e-commerce are: • • • • Communication Process management Service management Transaction capabilities
DISTINCT CATEGORIES OF E-COMMERCE • • • • Business-to-business (B2B) Business-to-Consumer (B2C) Consumer-to-Consumer (C2C) Consumer-to-Business (C2B)
The total value of E-commerce activities within India has exceeded Rs 5.7 billion during 2004-05, according to a research conducted by Internet & Online Association of India (IOAI). India’s IT services exports have almost doubled in two years and now account for more than 16 per cent of total exports and 8 per cent of all foreign exchange earnings. Given the extraordinary growth rates of e-services exports, the latter figure is expected to reach 30 per cent by 2008. Policy measures to support exporters of e-services should focus on increasing market access in e-services for exporters from the developing countries, as well as addressing domestic obstacles related to technology, payments, infrastructure (telecommunications) and standards. The e-commerce is one of the biggest thing that has taken the business by a storm. It is creating an entire new economy, which has a huge potential and is fundamentally changing the way businesses are done. INTRODUCTION Electronic commerce or e-commerce consists primarily of the distributing, buying, selling, marketing, and servicing of products or services over electronic systems such as the Internet and other computer networks. The information technology industry might see it as an electronic business application aimed at commercial transactions. It can involve electronic funds transfer, supply chain management, e-marketing, online marketing, online transaction processing, electronic data interchange (EDI), automated inventory management systems, and automated data collection systems. It typically uses electronic communications technology such as the Internet, extranets, email, e-books, databases, and mobile phones.
Buying Selling Products Marketing of Services And Information Servicing
Internet, intranets, extranets and other networks
Meaning of E-commerce
FUNCTIONS OF ELECTRONIC COMMERCE The four functions of e-commerce are: 1. Communication 2. Process management 3. Service management 4. Transaction capabilities
Communication Function Process Management Function Service Management Function
Aimed at the delivery of information and/or documents to facilitate business transactions. e.g. E-mail Covers the automation & improvements of business processes e.g. Networking two computers together Application of technology to improve the quality of service. e.g. Federal Express website- to track shipments & schedule
• Transaction Capabilities
Provides the ability to buy/sell on the Internet or some other online services e.g. Amazon.com
DISTINCT CATEGORIES OF E-COMMERCE Four distinct categories of electronic commerce can be identified as follows • Business-to-business (B2B): Business-to-Business refers to the full spectrum of ecommerce that can occur between two organizations. Among other activities, B2B ecommerce includes purchasing and procurement, supplier management, inventory management, channel management, sales activities, payment management, and service and support. While we may be familiar with a few B2B pioneers- e.g., Chemdex (www.chemdex.com), Fastparts (www.fastparts.com), and...