Assessment item 3—Report
Due date:| 11:45 pm AEST, Friday, Week 9 (03-May-2013)| ASSESSMENT| Weighting:| 30%| 3|
Length:| 2500 – 3500 words| |
This assessment item relates to course learning outcomes numbers 4 and 6 as stated in the course profile. This assignment is designed to stimulate critical thinking outside of the classroom by requiring students to write a formal academic report. You will need to follow the AREA process in chapters 2 and 3 of Your Business Degree (COIT20233 textbook) to analyse the assessment task, research relevant information, evaluate the information you find and to write an academic report in which you present your findings or outcomes and make recommendations on future practice. This assessment task will assess your skills in critical thinking, researching information, forming an opinion, academic writing, logical ordering of ideas and your ability to support your arguments with quotes from literature. These objectives will be measured by the ‘closeness of fit’ to meeting the assessment task, assessment requirements and assessment criteria listed below. Please note that there is a wealth of material available on the Libguide website for this course that you should use to help you gather and evaluate relevant information for writing your report (http://libguides.library.cqu.edu.au/coit20233). Assessment task
Students are required to write an academic report as per the format outlined in chapter 5 of the textbook. The report must follow Harvard citation and referencing guidelines. Please note that the prescribed textbook uses APA referencing guidelines. See also the Referencing Style subsection below. The report is to be based on the following scenario:
The use of email has made it possible for people to send messages instantaneously to colleagues and friends who could be located almost anywhere in the world. Constructive use of email has the potential to improve communications amongst people within an organisation and between the organisation and its customers. The advantages of email over traditional mail and/or telephonic communication is the minimal cost, speed and ability to communicate with other people regardless of their location in the world. Most organisations in the Western world use email as a key communication tool. As email is electronic it means that it is very easy for organisations to monitor the use of email. It is even possible to monitor employees’ use of email without their knowledge. An organisation may choose to monitor staff use of email to protect the company’s image and reputation. Employers could argue that they have the right to information about their employees use of a work tool. Employees could argue that monitoring their email is a violation of their right to privacy. Hence, electronic monitoring of employees email use is a very contentious issue that raises ethical dilemmas for an organisation. You work as the Information and Communication Technologies (ICT) manager in an advertising agency with a head office in Melbourne. There are several locations within other capital cities in Australia. Some staff at your workplace have recently found out that their email traffic is being monitored and have raised objections to this practice. Your manager now wants you to conduct a review of research into the electronic monitoring of employees’ use of email within the workplace. She wants you to write a report that explores the advantages and disadvantages of electronic monitoring of the use of email at work (consider both the employers’ and employees’ perspectives). You have also been asked to explore the ethical, social and legal aspects surrounding this issue. In doing so, you have been advised to look at the issue globally. Your recommendations should provide some guidelines for the organisation with respect to the use of electronic means to monitor employees using email at work. Specifically your...