Electronic Medical Records

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Engineering Management
Field Project

Electronic Medical Records:
A Case Study to Improve Patient Safety at Royal
Victoria Teaching Hospital

By Annie Bittaye

Spring Semester, 2009

An EMGT Field Project report submitted to the Engineering Management Program and the Faculty of the Graduate School of The University ofK.ansas in partial fulfillment of the requirements for the degree of Master's of Science

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Tom Bowlin Cotntnittee Member

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Committee Member Date accepted: _ _&-4--_':'"/~,,,,,,"1_-.-Q:;,,..r5c----_ _

Table of Contents
Table of Contents ................................................................................................................ 2 List of Figures ..................................................................................................................... 3 List of Tables ...................................................................................................................... 3 Acknowledgments............................................................................................................... 4 Executive Summary ............................................................................................................ 5 1. 1.1. 2. 3. 3.1. 3.2. 3.3. 3.4. 4. 4.1. 4.2. 5. 6. 7. Introduction.................................................................................................................. 6 Background of Royal Victoria Teaching Hospital ................................................... 7 Literature Review ...................................................................................................... 10 Procedure and Methodology ...................................................................................... 17 Experimental Design .............................................................................................. 17 Survey Procedure ................................................................................................... 18 Data Analysis ......................................................................................................... 19 Limitations of the study ......................................................................................... 19 Results........................................................................................................................ 20 Reasons why EMR is not being used at RVTH ..................................................... 23 Benefits and challenges of EMR............................................................................ 24 Summary.................................................................................................................... 30 Conclusion ................................................................................................................. 30 Suggestions for Additional Work .............................................................................. 32

References ......................................................................................................................... 34 Glossary ............................................................................................................................ 35 Appendix ........................................................................................................................... 36

2

List of Figures
Figure 1: Sources of funding, RVTH 2008 ....................................................................... 22 Figure 2: Averages ofEMR functions in order of relevance to work at RVTH ............... 29

List of Tables

Table 1: Number of patients seen at RVTH in 2008 ........................................................... 7 Table 2: List of Professionals, RVTH 2009 ...................................................................... 20 Table 3: Computer ownership and previous computer training received by...
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