How To Manage And Handle Conflict In The Workplace
16 MARCH 2010 NO COMMENT
The popular book ‘Men are from Mars and Women are from Venus’ by John Gray deals with complex relationships between men and women. It is rightly said It’s a man’s world’ but even more meaningful and beautiful is the saying which goes ‘The hand that rocks the cradle rules the world’. There are a number of men and women who have given exemplary services in their field of expertise and have carved out a niche for themselves and have also risen to positions of power, prestige and fame.
What makes these men and women tick? They are people like you and me but these people have learnt the art of juggling their personal and professional life and also maintaining a perfect balance. One important aspect of their life is handling conflict at their workplace. Let us now discuss the reasons how conflicts occur in our workplace.
Many men and women all over the world go to work taking their personal conflicts to their workplace thereby creating tension, personality clashes, ego problems, jealousies and frustrations. Handling and managing difficult colleagues and juniors at work is not an easy task as we are working in an office environment which has people who come from different backgrounds, cultures and traditions, mindsets and above all different religions. Conflicts can occur between the same sexes or the opposite sexes. Ego clashes are bound to occur even if colleagues come with equal or higher or lower educational qualifications and economic backgrounds.
Such an environment is not conducive to personal and professional growth of the individual and organization as a whole. Handling conflict at the workplace requires tact and diplomacy. Here are a few useful tips that will help us tide over a seemingly unwanted and unpleasant storm of ego and personality clashes that can be avoided. They are:-
1. Be calm and composed whatever the...