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The Egan “Skilled Helper” Model : Some Notes by Peter Beven

Origins and Key Features

One “Model of Help” which has potential to be effective a wide range of professional planning situations is that suggested by Gerard Egan in his book The Skilled Helper (8th edition, 2007).

Theoretically there are a range of antecedents to Egan’s Skilled Helper model. For example, for the first stage of the helping process it draws upon the ideas of Carl Rogers which emphasise the adviser / client relationship as being critical. It is also influenced by Carkuff 's theory of high-level functioning helpers, which indicates that those with the skills of empathy, respect, and immediacy are most effective; additionally Strong 's Social Influence theory which explains that helping is a process whereby clients are influenced by others and this influence is powerful when the adviser avoids coercion and is instead collaborative, and empowering; and Albert Bandura 's Learning theory, in which individuals are seen as acquiring skills through coming to understand the processes of learning and developing appropriate ideas about self-efficacy - that is expecting to achieve their goals by learning useful behaviours.

Helping is understood as a three-stage process – see outline below. Different skills and strategies are appropriate at different stages.

1. Present Scenario

A. Story



B. Challenging Discrepancies



C. Leverage

2. Preferred Scenario

A. Possibilities



B. Agenda



C. Commitment

3. Strategy: Getting There

A. Strategies



B. Best fit



C. Plan

From this simple plan Egan goes on to suggest a range of strategies for helping individuals in a variety of situations. It is a very useful starting point from which you can begin to look at your own communication skills and professional development planning structure. The model is flexible, adaptable to a range of individual needs and situations. The approach works best if



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