Perception refers to the interpretation of what we take in through our senses. To perceive something is thus not understanding it, but rather hold that perception as the truth.
How one perceives the world may influence communication between one and the others. Employee perception is a factor that can make a huge difference in the communication among each other. As the personnel manager of Bonyeza ushinde company ltd., I have noted different perceptions and their effects on communication among the employees.
All employees are divided into departments according to their job specification and each department has a title. For example; there are managers who run the company, salesmen who trade the company’s services and the casual workers who clean and maintain the company’s premises. Employees perceive this hierarchy as a determiner of an individuals’ importance in the company. For instance; when a new sales man is introduced to a janitor, it is processed in both their minds that sales is worth more than just casual labor. Therefore the janitor will not communicate openly to the salesman because he views him as his superior. They communicate differently in their roles than they would have if they met at random on the street.
Although the genders are more similar than different in most aspects of communication, many claim that there is a biological difference in perceptions between men and women. It is suggested that men perceive time and space better than women, while women tend to identify emotions more accurately and perceive spatial relationships better. However, many people are socialized to perceive women as being weak or indecisive or men as being chauvinistic. These perceptions against gender can cause miscommunication among employees especially when delegating work. Men are likely to be given more sophisticated work because they are perceived as intelligent. This may cause hatred between...
Please join StudyMode to read the full document