Effects of Communication Barriers and Overcoming These Barriers

Only available on StudyMode
  • Download(s) : 1922
  • Published : October 30, 2012
Open Document
Text Preview
1.0Introduction
Good morning ladies and gentleman, today I would like to talk about communication barriers and suggestion to overcome these barriers. Communication is neither transmission of message nor message itself. It is the mutual exchange of understanding, originating with the receiver. Communication needs to be effectives in business and is essence of management. Effective communication is crucial at every level of an organization. However, the ability to communicate effectively does not come easily to many people, and it is a skill that requires practice. There should be effective communication between superiors and subordinated in an organization, between organization and society at large. It is essential for success and growth of an organization. Ladies and Gentleman,

Communication is one of the effective ways of expressing our thoughts and emotions. Communication can be verbal or non verbal. Both these forms of communication are important in ensuring that we are able to put across our message clearly. However, there are times when there are might be some hindrances to communication, with can mar its effectiveness, resulting in miscommunication or lack of clarity. There are many reasons why effective communication is importance in business. 2.0 The importance of effective communication

a)Forms of Communication
Messages can be communicated verbally with words or sounds and graphically through pictures, and also via the written words using letters, email, brochures and faxes. Additionally, communication occurs on a nonverbal level via facial expressions and posture. Interpersonal communication involves communication with others, while intrapersonal communication involves what you say to yourself. Public or mass communication is the dispensing of a message to the public via a form of mass media such as television, radio or printed media like a newspaper .In every form of communication, it is essential to have the ability to communicate in an effective manner.

b)Interpersonal Communication
When people are listening, they are usually thinking about what they are going to say next, not paying attention to what the speaker is saying. Clear and assertive speaking skills and the ability to convey a message in a direct yet non-confrontational manner are important communication skills. However, many people forget that it is also vital to have the ability to listen to what another person is saying. Truly listening to and focusing on what another person says can eliminate ambiguities and avoid miscommunication or potential disagreements

c)Nonverbal Communication
Speaking clearly and developing good listening skills are all important components of effective communication. Communicating effectively at the nonverbal level means being aware of your posture, such as keeping your legs uncrossed and sitting or standing in a relaxed position and maintaining eye contact. Subconscious actions such as leaning away from someone when they approach or showing signs of distraction by fidgeting or looking around the room are all signs of poor communication skills.

d)Techniques for Effective Communication
In every situation where you are trying to get a message across, being assertive without being pushy is important. Furthermore, during difficult conversations or confrontations, self control is vital so that the situation doesn't get out of control. Active listening techniques can help in this area and are useful communication skills that anyone can develop. Techniques such as mirroring and reflective listening, in which you reflect back to another person what she has just said using clarifying statements such as, "If I am hearing you correctly, what you are saying is...", are useful in avoiding miscommunication and show that you have genuine interest in the other person.

e)Gain Satisfaction in Career
Job satisfaction is important to every worker in any business....
tracking img