In competitive world, nowadays, managers play a crucial role in remaining operations of companies. With increasingly rapid changes in the technology, culture and economy, a manager is put on a lot of pressure to ensure that the company is run in an effective way. A successful manager operates as catalysts, enablers, developers and coaches to help others make decisions instead of making them all themselves (Mitch McCrimmon, 2010). As Dario Priolo (2011) said, an "effective" manager takes responsibility for ensuring that each individual within his department succeeds and that the team or business unit achieves results. Successful managers require both talent and skill. Managerial skills can be developed through training, mentoring, and experience. These skills are very important for me to become an effective manager in the future. This report, first, focuses on two features of an effective manager I need to learn about and improve and then shows how i can apply them to my student working experience. Finally, the paper will highlight some solutions to improve my weakness and enhance my strength in managerial skills in the future.
2. Analysis and reflection
Graduating from university in Vietnam, I took this master course immediately, therefore, I almost had no working experience. However, after joining teamwork for debate, presentation and writing assignment of some modules in this course, I gained a lot of precious knowledge and I realized that i need to be more aware of my stress management skill as well as communication skill which are very important in managerial aspect.
This skill is related to my experience of team working. I used to take responsibility for a secretary in presentation group. As a secretary in presentation group, I was primarily responsible for documenting the group’s decisions and for handling communication and coordination among the group. Generally speaking, I was often assigned additional responsibilities that make the job more interesting, more creative, and more challenging. This was the first time we cooperated together, we cannot avoid making conflick, argument which araised due to disgreement on topic and format for the presentation among people, making me really stressed. Stress is the emotional and physical way in which we respond to pressure (Guy Slowik, 2012). Stress will occur when pressure is greater than resource. This is the negative outcome of an imbalance between pressure and the people's ability to cope with that pressure (Lesley C, 2002). In my case, before taking this module, I did not know how to control my negative feelings and manage my working stress, which not only did affect my working effectiveness but had adversal impacts on other team members. Stress can affect people indirectly when the people they work with or the people they live with suffer from stress. It is seen in the human cost of broken relationships, career failure, and wasted lives. It is also present in the commercial costs of lower productivity, reduced performance, poor customerservice and failure of innovation (Stephen, W. 2002). I realised that sooner or later almost every manager will have to deal with the problem at work. In terms of stress management strategies, I learnt that it is neccessary to identify level of stress. Because, stress can also have possitive effects, pushing motivation and awareness, providing the stimulation to cope with challenging situation ( Nasar Sayeed, 2011). But if it is out of control, it can damage people and their organisation. This is true of my case. At first, being pointed to be a secretary in the group, I felt very eager and enthusistic to embark on new task. This helped me quickly come up with new ideas for our presentation. Nevertheless, after facing with problems araised during working process with other members, I gradually responsed to the situation in negative ways, especially, when we cannot decide the final topic...