Effective Management is very crucial in a business, this helps in tackling problems by remaining focused and overcome challenging situations which a company may encounter. This also helps in making the company more efficient. To be an effective manager, one needs to have certain skills, both personal and professional skills.
The following are personal skills which a good and effective manager should have:
• Communication skills
• Supportive skills
Communication skills: It is essential for a manager to have good communication skills, especially with his employees. This is how ideas are conveyed and shared. Listening skills are also part of communication skills, there is no point of starting a communication without getting no feedback, or ignoring the feedback one may have given. A manager is not only there to make rules for staff to abide with, but the aim of a manager is to set up missions, goals and objectives for the company. The manager needs to listen to new ideas which employees and other managers may propose and suggest. There should be no barriers to communication with employees, since the more communication there is, the more ideas are being shared. Communication skills maybe through various mediums- through phones, emails, face-to-face, meetings and presentations, an effective manager is to know how to choose the best medium of communication, depending on the message he would like to pass on to. Manager should not only have good communication skills with his employees but also when is during a meeting with other organisations, as he/she will be representing the whole organisation. If he/she gives negative impact, then the organisation is giving a negative reputation.
Supportive skills: A manager should support staff and not make them feel inferior. By supporting employees, one is to listen to what they have to say and...