Effective Communication Paper

Effective communication in any organization can truly be depicted by the culture and structure of the organization itself. Organizations of all sizes maintain some form of organizational structure, which plays a role in the effectiveness of the communication distributed both in and outside of its walls. In this paper I will discuss which organizational model best describes the organization I work for as well as how my organization currently shares knowledge with employees in formulating solutions to problems. The techniques that have been most effective for sharing information and ideas will also be described. Then I will go over the techniques that proved to be ineffective and how those techniques might be applied or modified in a health care work environment. Last, I will give a brief overview of how technology might also affect this process.
The organizational model that best describes my organization is the functional structure. "In functional structures people with similar skills and performing similar tasks are grouped together" (Lombardi & Schermerhorn, 2007, p. 56). There are many departments and specialized areas within my organization, which is a health care organization. Now this entails grouping people together that share the same skills so that each functional area operates consistently and efficiently. At my organization it is organized by functions of human resources, office administration, accounting, specific managers, supervisors, and patient services. According to Lombardi and Schermerhorn, “if each function does its job well, the expectation is that the business will operate successfully " (Lombardi & Schermerhorn, 2007, p. 56) and my organization has thrived due to this organizational model.
My organization currently shares knowledge or involves employees in formulating solutions to problems by embracing both formal and informal communication. Now although the organizational model that best describes my organization is the functional