Professor Ryan McNeal
Over the course of this paper effective communication will be broken down into different categories. The categories will consist of verbal and nonverbal communication, differences between listening and hearing in communication, formal and informal lines of communication, barriers in effective communication, and strategies that can be implemented to overcome the communication barriers. The categories will be broken down and reviewed throughout the paper and I will explain the differences between certain categories. The formal and informal communication category will be a comparison between the two and will be broken down even further. There are many barriers in communication and I will be explaining what there is that can be done to overcome those barriers.
Criminal Justice and effective communication go together just like any good combination in the corporate industry. Without proper communication in the criminal justice field there can be huge fallouts within the departments (University of Waterloo, 2000). Effective communication can be broken down into different categories in order to better understand exactly what is needed to have a great organization. First off there must be good verbal and nonverbal communication between departments in order for the criminal justice field to produce great work. Second the departments must be able to listen and hear what other departments are telling them. There is a huge difference between listening and hearing a problem and each department must understand which one they are doing. Formal communication is huge in law enforcement because they must have structure and rules to follow to keep the department consistent. Informal communication tends to go unnoticed but is just as important as formal communication. The last category in effective communication is the barriers each department faces and the strategies that must be put in place in order to overcome those barriers.
When it comes to verbal communication there is a common misconception that is only speaking and face-to-face. This not true because listening is another big part of verbal communication and can be the difference when understanding what is really going on. When speaking to another person you must consider the listener and how they interpret what you are telling them (University of Waterloo, 2000). Not all people completely understand everything that is said right away and may need more explanation in order to get a full grasp on what is going on. If you consider your listener you may be able to get your point across in a timely matter and the listener will have a full understanding of what you are saying. For example; a police officer needs to tell another police officer on the new procedures when pulling over a suspect and approaching car. The new procedure calls for all officers to approach from the passenger side and not completely to the suspect’s window. Most officers will understand the new procedures but some officers might need a visual aid or more explanation from the officer. If the officer explains in more detail on how the new procedures are done it could save the officers life in the long run. Other verbal communications may consist of the tone of voice, the speed in which you say something, or the way you word the sentence. Listening is the most important part of verbal communication because if you can effectively listen to another person and understand what they are saying you will have better effective communication. If you effectively listen you will show that you are paying attention and potentially help the suspect/officer expand on their story or idea which could lead into more communication. Nonverbal communication is another form of communication but isn’t talked about the same way verbal communication is. Nonverbal communication comes in many different forms and can...
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