On American Airlines
Table of Contents
2-Table of Contents
4-Description of Research Problem
5, 6-Body of Research
American Airlines has always been one of the most successful major airline companies in the world. After September 11, 2001, the entire aviation industry, especially major companies like American Airlines, was shaken up and forced to endure the economic troubles that were soon to come.
Description of Research Problem
Entering the new millennium, American Airlines was planning on becoming the most profitable and successful airline company in the world through several major changes. But, the September 11 terrorist attacks set them back causing them to lose money and starting many problems with employees. Fortunately, with a little help from the federal government, American Airlines has been able to work its way back on track towards being successful.
American Airlines is one of the major airlines of the United States. Since its formation in 1930, it has become the second largest airline in passenger miles transported. Only one decade ago, it appeared American Airlines would be entering the new millennium as one of the most successful airline companies in the world with nothing that could stop from continuously growing. By 1999, American Airlines was serving 44 countries, helped form the global airline alliance Oneworld, and purchased the near-bankrupt Trans World Airline.
Unfortunately, on September 11, 2001, the United States suffered the tragedy of a terrorist attack from al-Qaeda. Within these attacks, two planes of American Airlines were high jacked and flown into a tower of the World Trade Center and the Pentagon. As devastating as these attacks were to the morale of the United States citizens, the airline industry, particularly United Airlines and American Airlines, also took a major hit.
Almost immediately after...