to achieve the mission, objectives or goals for your business or project." The critical success factors for e-commerce entrepreneurs are those e-commerce or customer service activities they must perform to be successful in the e-commerce arena. Functions
Sixteen critical success factors for e-commerce entrepreneurs exist, and all 16 fall into one of the following categories: provide special incentives, beat the competition in pricing and provide good customer service. Low prices and special incentives will drive customers to ecommerce sites, and unique customer service
1. What Is Ecommerce? Transacting or facilitating business on the Internet is called ecommerce. Ecommerce is short for "electronic commerce." 2. What are the 4 main perspectives for ecommerce? a. b. c. d. Financial perspective Customer perspective Internal perspective Innovation and learning perspective
will keep customers coming back. Considerations
Prior to launching a venture, every entrepreneur should develop a business plan. In developing the plan, entrepreneurs should mention the critical success factors and indicate how their plan will accomplish each success factor.
Give 5 examples of websites for each: a) Business to business www.Alibaba.com http://www.manta.com/www.DHgate.com www.EC21.com www.globalsources.com
3. What are the 3 critical success factors?
Online e-commerce is a highly competitive marketplace where entrepreneurs have to compete with big-box e-commerce heavy hitters such as Buy.com, Amazon, Schwan's and EBay. For this reason, e-commerce entrepreneurs must be aware of and carryout several critical success factors to be a player in the...