East Midlands Trains

Topics: Conductor, St Pancras railway station Pages: 5 (939 words) Published: October 15, 2013
Our company

We operate across many areas and you may be surprised about how far our services reach. Derby, Nottingham, Leicester, Sheffield and London St Pancras are our main stations, as well as stations as far east as Skegness. Also, we have got office-based teams; we have people based at maintenance depots and a team of dedicated people who have a roaming brief to make sure all of our buildings and equipment are maintained. We are a major train operating company:

Over 2,000 employees  
87 stations 
88 trains
473 train services a day, carrying 26 million passengers a year 883 miles travelled every day

Our vision

Growing our business through great people, delivering great service, achieving great resultsOur valuesAs Investors in People, we make sure that our teams and employees know what to expect from their jobs and their opportunities for development. Employees know that we’ll treat people fairly and that we’ve got approved processes and plans in place to look after everything from sickness and health, to educational support for personal development.   

Our Values
Our values are simple and clear - and we like everyone to live them every day. 


Our behaviours

The company values have a set of behaviours that underpin them. Respect
Understand and appreciate our differences
Take responsibility for accessing the information you need
Be open and honest with your team
Work together to our goals
Make Safety your number one priority
Treat people how they would like to be treated
Share information that people need, when they need it
Deliver on your promises
Get to know your team
Be aware of your impact on others
Say thank you
Consider and infrom others as early as possible when making changes Develop relationships with people that are built on trust
Have a 'can do' approach
Take pride in everything you do
Be polite to others
Engage in regular dialogue with colleagues. Listen and respond appropriately Acknowledge mistakes and learn from them
Celebrate success
Be visible and interact with others at every opportunity
Treat people fairly and consistently
Use plain English
Recognise other people's privacy and treat confidential information with respect and sensitivity Share ideas, resources and solve problems together
Take responsibilty for your own learning and development
Keep an open mind
Act with integrity
Look after and support each other
Make informed decisions
Prevent discrimination by quickly reporting unacceptable behaviour  
Actively build relationships with colleagues from across the business Have knowledge and understanding of what's going on in the business Show empathy to others
Embrace change and explore new ways of working
Value people's contributions
Lead by example

Our benefits

We offer all employees a comprehensive and attractive benefits package: Competitive salaries
Free travel on East Midlands Trains and South West Trains for employees, their partners and dependant children Discounted train travel on other train operators for permanent employees, their partners and dependant children Comprehensive training and development opportunities to progress your career with East Midlands Trains Membership from day one to the contributory final-salary pension scheme Excellent holiday entitlement

Full uniform for customer-facing roles
Opportunities to volunteer or do charity work in your local community Charity fund matching scheme
Employee discount scheme offering savings on the high-street and online Access to Child Care Vouchers
Subsidised Health Care cash plan scheme
Cycle To Work – Opportunity to buy a bike with at least 31 % discount Awards and recognition prizes for those going the extra mile Read more about our training and development at East Midlands Trains here  

Where we work

Our head office is in Derby, but our people work right across the...
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