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Chapter I – COMPANY PROFILE

History 
Lourdes Suites was known on its first name Regines Suites. The name Regines Suites was came from the name of Mrs. Regines T. Caballeros. She is the wife of Mr. Noel C. Caballero, the founder of the company. The suite was founded year 1995 and has been sold to a Chinese businessman May 20, 2008. Mr. Benedict Pe I was the one who bought the company and changed its name from Regines Suites to Lourdes Suites. The Lourdes Suites was named after the name of his wife Mrs. Lourdes Pe. Mr. Pe was a Business man who owns hotels from the different part of the Philippines. He used to buy an established Hotel and renovate it. Some of these hotels are the Tiara Oriental Hotel, Camelot Hotel, L & B Suites and the newly renovated in Batangas the Estancia Hotel. Today Mr. Pe I was too old to manage the hotels that he appointed his son to manage the operations of the hotels and sooner to be the official general manager of the big company.

Mission
Our mission is to create a home to our guest where they can experience a comfort and satisfied them to our Product and Services that was worth of money and time. To obtain a well established hotel where leisure is not a privileged but a way of life.

Vision
The vision of the hotel is to be known on providing unique products and services to our guest in the future and to continuously widen our company. Philosophy
• A Guest who just visits the hotel lost forever. • The problems that we will meet tomorrow shall be solves today. • Faster, Cheaper and Profitable are better.

Company Logo
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Location
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Lourdes Suites was situated at 8429 Kalayaan Avenue, corner Makati Avenue, Makati City. The vibrant city of Makati with exclusive access to Makati’s commercial and business district. Ten minutes away from the shopping malls, thirty minutes away from the International and Domestic Airports, twenty-five minutes away from the International and Domestic Seaports and twenty minutes away from Metro Manila’s finest attractions. Hotel Profile

ACCOMMODATIONS:
Lourdes Suites has 55 well appointed guest rooms and suites that is equipped by modern safety devices and automatic door locks. ROOM FEATURES:
(room features may vary depending on room type)
Individually controlled air-conditioning
NDD/IDD Telephone
Telephone Directory
Kitchenette
Safety Deposit Box
Cable television
Internet access / wifi connection
Minibar
Coffee and tea making facilities

Personal bath tub and shower
Hotel Facilities
24 hours Medical Clinic
Cafe
Sauna
Air-conditioning
Handicapped Facilities
Spa
Airport Pickup service
Clinic
Baby-sitter
Coffee Shop
Concierge
Baggage Store Room
Currency Exchange
Laundry

Valet Parking
Mails & Postage Facilities
Massage Parlor
Banquet & Meeting
Mini Bar
Business Center

Dry Cleaning
Parking Lots
Facsimile
Photocopying
Postal Services
Cable TV

Hotel Facilities
Twin Hearts Massage & Spa Offers:
Siatsu, Swedish and reflex Massage.
Sauna, Jacuzzi and Steam rooms also available.

Hotel Restaurant MONGKOK Dimsum and Noodles:
Serves dimsum, congee, and noodles at very affordable prices for casual Chinese. Capacity: 60 Persons

Mezzanine Bar:
Simple yet elegantly decorated interiors, serves wide selection of a la carte meals with an interesting mix of Asian and International cuisine. Indulge in delicious gourmet cuisine and light snacks as our chefs serve up a feast of gastronomic delights. Situated in the Mezzanine floor of the Hotel, with great atmosphere and will certainly entertain you with relaxing music. Capacity : 35 persons

Function Room Specification:
| |Dimension |Capacity/ Type of Set up | |Function Room |...
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