Does Problem-Solving or Employee Collaboration Produce the Best Results?

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Within the modern workplace, there is an ongoing debate as to if traditional problem solving or employee collaboration produces the best results. Even though some people see employee collaboration as a waste of time, employee collaboration should be encouraged because not only can it benefit the company, it gives employees the opportunity to grow. When an employer encourages open collaboration with its employees in order to solve a problem, many positive outcomes can occur. In his article Improving Efficiency by Improving Employee Collaboration Brian Middle stated “Tasks can be completed more effectively since individuals are concentrating on areas that they are well versed in and not in areas they struggle with.” This thought process takes the pressure off of one individual to have all the answers to every problem in front of them. Yes, it is up to the person in charge to ultimately make the final choice as to how to handle a problem, but expecting them to have all the information at any given time is not good business practice. Bringing together a team to solve a problem creates an atmosphere of individual and company growth by giving each employee an opportunity to succeed, and having a more effective way of completing the tasks. At my own place of employment, a lot of the decisions are solely made by one individual on a day to day basis. This individual, while he is a fairly good leader is in no position to make choices concerning my work. As required by the state I live in, in order to perform my duties as a Wastewater Operator, a large amount of schooling and licensing must be obtained. With my job, I must make decisions about what to do when a large amount of rain has fallen in a short time frame. The process, in my opinion should be a combined decision by me, the other operator, and the Town Manager. The operators should be able to give him the vital information about what would happen with each scenario, our professional opinion as to how to best...
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