Diversity: Key Attributes

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Bus 520
Week 1
Case: Diversity Competency

1. Which key attributes of the diversity competency are illustrated in this case? Give a specific example of each attributes identified.

The key attributes of the diversity competency that were illustrated in this case are embracing and developing personal team or organizational tendencies and learning from individuals, teams, or organizations with different characteristics, experiences, perspectives, and backgrounds. Accenture incorporated these attributes by introducing Back-up Dependent Care, Lifework, and Future Leave programs.

2. Which key attributes of the self-competency are illustrated by Chris Tserng in this case? Give a specific example of each attribute identified.

The key attributes of the self competency that were illustrated by Chris Tserng are taking responsibility for managing oneself and career over time and through stressful circumstances; assessing and establishing one’s own developmental personal, and work-related goals. In the case, Chris had been at Accenture for ten years before she started a family. Once the baby was born, she planned to take her scheduled maternity leave and vacation time. During the time she was off, Chris hired a caregiver however; the caregiver could not start when Chris was ready to work. Chris took advantage of the Future Leave program. This program allows employees to address personal and family issues while preserving their careers.

3. Which key attributes of the change competency are illustrated in this case? Give a specific example of each attribute identified.

Accenture illustrated the following key attributes of change competency: Seeking gaining, sharing, and applying new knowledge in the pursuit of constant improvement, creativity, and entirely new approaches or goals, applying processes to introduces and achieve organizational change. Accenture conducted internal surveys through out the company. The...
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