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Topics: Better, Business, Customer service Pages: 4 (1136 words) Published: February 23, 2013
Hoosier Burger


INF 340 Business Systems AnalysisOctober 8, 2012

Instructor: David Randolph

Bob and Thelma Mellankamp had often dreamed of starting their own business. As college students in the 1970s while on their way to an economics class, Bob and Thelma drove by Myrtle’s Family Restaurant and noticed a “for sale” sign in the window. Bob and Thelma realized that their dream could come true if they purchased the restaurant. After making arrangements to purchase the business, Hoosier Burger Restaurant was born. This is a medium sized restaurant that still does business the same way it did when it originally opened; all paperwork is done by hand. Thelma and Bob need the benefits of purchasing a computer system. Bob needs to learn about alternative practices and looks into hiring a consultant.

Apply the SDLC approach to Hoosier Burger.

Systems planning and selection: The first phase of the SDLC in which an organization’s total information system needs are analyzed and arranged, and in which a potential information systems project is identified and an argument for continuing or not continuing with the project is presented. Due to frequent errors in the Hoosier Burger current system of hand written records, Bob Mellankamp has decided to automate his inventory control, customer ordering, and management reporting systems. Bob wants to have electronic access to forecasting information, inventory usage, and basic sales information to improve accuracy of inventory and make better business decisions.

Systems analysis: Phase of the SDLC in which the current system is studied and alternative replacement systems are proposed. Currently Hoosier’s is using a pen and paper based system. This system is inherently problematic because of the human factor which generates errors with little or no data trail. Hoosier’s is in need of a system that will be tied into the inventory to better track customer orders and inventory stock levels. This will allow...
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