Disadvantages of Foreign Aid

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An evaluation of Blackberry Company’s implementation of TQM

Done by: Sanad F Jumean

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Table of contents: _ Introduction------------------------------------------------------3 _ Continuous improvement-------------------------------------4 _ Employee involvement----------------------------------------4 _ Customer focus--------------------------------------------------5 _ Conclusion--------------------------------------------------------6 _ References--------------------------------------------------------7

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Introduction
Blackberry is a brand that was created by research in motion (RIM) which is a global leader in wireless innovation, the mobile industry was revolutionized with the introduction of blackberry solution in 1999, blackberry offers a variety of products and services targeting both business customers as well as individual customers, most of its products are smart phones that have the ability to send and receive push e-mails and instant massages with a high level of security , it helps its customers connect more easily with the world regardless of the place, blackberry devices can also be used as personal digital assistants, portable media players, and internet browser, the blackberry internet service is available in 91 countries around the world on over 500 mobile service operators. Blackberry’s goal and vision statement is to provide solutions for the worldwide mobile communications market, including the software that allows the BlackBerry Smartphone to provide mobile access to e-mail, applications, media and the Internet. Through the development of integrated hardware, software and services that support multiple wireless network standards, blackberry provides platforms and solutions for seamless access to time-sensitive information including e-mail, phone, text messaging (SMS and MMS), Internet and intranet-based applications.

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Continuous improvement:
Blackberry Company listens to its customers through votes on its website,...
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