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Diary Od Internship

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Diary Od Internship
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Diary of a practice

Student’s name and surname: Spahić Harun
Index number: 68855
E-mail adress: harun.spahic@hotmail.com

Comany in which the practice was done: UniCredit bank d.d.

Mentor from University: Agić Emir, PhD

Mentor from UniCredit bank d.d.: Suzana Krajina-Jusupović, business office executive

Adress: Zelenih Beretki 24, Sarajevo

Diary

12.03.- 16.03; first week

My first day at work, on practice, to be more accurate, was mainly about getting familiar with the staff I will be working with. When I first got contacted from the UniCredit bank, I was told to go to business office of this bank that was located in street Zelenih beretki 24, and to talk with the person that was in charge of this business office, Mrs. Suzana Krajina Jusupović. I spoke with her, and she immediately introduced me to the staff, first with the people that have been working in section Payment operations, and then with other staff. People from the Payment operations section were my co-workers for that week. I taught were highly of these people, because I could see how much business are they doing. Monday was usually a day when a lot of business was done, since people accumulated their bills and obligations on weekends. I used this day to see how are the things done, since they gave me no responsibilities. Tuesday was the day in which I was introduced to the business of Payment operations and I have immediately begun to clarify the credit transfers, bills and to make stamps, because they couldn’t give me more authorities and power. I was in some way disappointed with this, because I wanted to prove that I can do more and help them in more ways than this. The thing I liked is that I had a contact with the people that were coming in the bank, and I could see how does it look to be on the other side. Day after that, I continued doing the same thing, and I was getting pretty good at communicating with

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