DHL: Services Tariff and Transit Guide 2009

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United Kingdom

TARIFF AND TRANSIT GUIDE 2009

Effective from 1st December 2008

Services Tariff and Transit Guide 2009

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WELCOME TO DHL
Thank you for choosing DHL. Sending a package with DHL couldn’t be simpler. This guide walks you through the shipping steps and includes rates for our range of services.

RANGE OF SERVICES AVAILABLE
08 Domestic Services
Next working day business-to-business deliveries by 9:00, by 12:00 and by close of business across the UK.

18 Europe by Road
DHL ECONOMY SELECT is a Day Definite International door-to-door service, offering reliable, cost effective and convenient business-to-business delivery. DHL ECONOMY SELECT is for single parcels, multiparcel shipments and pallets, with weights up to 1,000 kg per parcel and up to 2,500 kg per shipment. DHL IMPORT ECONOMY SELECT is a value-added feature of the Day Definite International service. It provides the ability to not only import goods to the UK but also to ship goods outside the UK - e.g. between France and Poland - whilst still being billed directly in the UK.***

10 Export by Air
Door-to-door deliveries by air express across the world, with next day delivery to most European destinations and key business locations in the USA, as well as 2nd day delivery to many non-European destinations. Choose from delivery by 9:00, 12:00 or close of business. Our next day services to EU destinations and all deliveries by 09:00 and 12:00 come with a money-back guarantee.

14 Import by Air
DHL IMPORT EXPRESS WORLDWIDE is a fast, easy-to-use service for importing dutiable or non-dutiable goods from over 210 countries and territories.** Furthermore, DHL IMPORT EXPRESS WORLDWIDE provides the ability to not only import goods to the UK but also to ship goods outside the UK - e.g. between France and Poland - whilst still being billed directly in the UK.***

22 International Business Mail
A simple and cost-effective solution for your international business mail requirements called GLOBALMAIL BUSINESS. Includes a choice of Priority and Standard services.

24 Shipper’s Interest Insurance
DHL offers insurance in the event of loss or damage to your shipment. A full policy summary is included in this brochure.

** With a money-back guarantee from most European origins. *** Please contact your local DHL account manager for further details.

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Shipping Steps Tariff and Transit Guide 2009

SHIPPING STEPS

IMPORTANT
How to calculate volumetric weight
If you are sending a large lightweight package, the the cost of the package is calculated based on the following formula:1. The volumetric weight of your package shipped on air express services is calculated by multiplying the length, depth and width of the package in centimetres and dividing the result by 5,000. 2. The volumetric weight of your package shipped on road express services is calculated by multiplying the length, depth and width of the package in centimetres and dividing the result by 4,000. depth

width

length

To calculate the total chargeable weight of your shipment, take the actual or volumetric weight (whichever is the greater) for each package and add all the weights together.

Shipping Steps

Shipping Steps Tariff and Transit Guide 2009

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STEP 1
Deciding which service you require
With DHL you can choose a service that best suits your needs. Whether you’re sending a shipment internationally or within the UK we have the service to suit you. Certain items will not be accepted for carriage. A list of prohibited and/or restricted items is available on request. Please refer to www.dhl.co.uk/prohibited.

STEP 4
Preparing your shipment
Every shipment requires a consignment note (known as an Air Waybill). This is an address and information label used to identify your shipment, and it contains a unique tracking number that you can use to monitor the progress of your shipment.

STEP 2
Calculating the cost of your shipment
Please use the enclosed...
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