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Chapter 2


This chapter presents some related literature and studies which guided the researchers in the conduct of their study.

Foreign Related Literatures

In the study conducted by Md Taha Hanisha entitled Online Restaurant Management System (2008) a system that provides service facility to restaurant and also to the customer. The services that are provided are food ordering and reservation table management by the customer through the system online. With this system online, ordering and reservation management will become easier and systematic to replace traditional system.

With this study, the ordering and reservation services will be easier to the customer because it can be done through the internet. The study helps the proponents to improve the services of the business through online and they knew the different demands that the company must meet.

According Li, et. al. (2011), the E-commerce on-line catering reserving and ordering system based on mobile intelligent terminal is system integrates with wireless communications, artificial intelligence, and database technologies and achieves many functions, such as reserving, ordering, evaluation, recommending, restaurants navigation, scheduling, information displaying, and ordering records management, etc. The system has realized customer-focused, personalized, and high quality catering reserving and ordering service and has been used in several restaurants in Beijing. With the use of modern information technology it improves the operational efficiency of restaurant and catering enterprises.

This study gives the proponents an idea to which the system helps the business in different operations with the use of the technology. The system integrates with wireless communications that could help the company to have a high standard performance.

Local Related Literatures

According to the studies conducted by the...
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