2.0 Executive Summary3
3.0 Development of Hospitality in Australia4
3.1 Aborigines and Hospitality4
3.2 Hospitality in Australia 1788 – 1850s5
3.3 Hospitality in Australia After 1850s7
Australia was colonised over two centuries ago, yet the history of hospitality dates back to before the time of Jesus Christ. The development of hospitality in Australia and the significant events that shaped the guests and host relationships will be investigated from the 18th century to the near present time. The chronological events that take place over time to form what has today become a central role in providing the foundation of current hospitality in Australia.
2.0 Executive Summary
The history of hospitality of the aboriginal people in Australia has been detailed and identified as being part of the private domain. It is also linked to the same style of hospitality of the early settlers in Australia in which the elements of food, drink and accommodation are the core component. Commercial hospitality in Australia has evolved from the domestic hospitality domain of Britain. The consumption of food and alcohol culture in Australia is also traced back to the culture that the early settlers brought with them. Services that are provided back in the early settlement was a bad experience for guest as the host have an edged of being the only provider within reach. As grog shanties becoming abundant, the need to control the consumption of alcohol and its surrounding environment has been imposed to protect and improve customer services in the early years of settlement. The gold rush period has propelled the Australian economy into a new era it is chiefly responsible for the increase of migrants and the expansions of grand hotels but these flourishing moments did not last due to the wars and the depression. Holiday with pay and technological influences has pulled Australia’s hospitality industry out of recession and have created a new wave of guests that are more sophisticated. They have outlived their needs and are in demand of more. Hence, the hospitality industry was forced to altered their services to suite the guests wants.
3.0 Development of Hospitality in Australia
3.1 Aborigines and Hospitality
There is substantial evidence of Aborigines being hospitable through the recollection of the dreamtime accounts and artworks. Miles and Berendonk (1996) acknowledged that ‘the Aborigines’ stories of the dreamtime support the theories of people who explore the past by digging up bones and fossils’ (archaeologists). A dreamtime story dated back twenty thousand years ago was found painted on the walls in caves at Nourlangie Rock, Kakadu National Park. It features the ‘Lightening Man’, his sister, and his wife, as well as a Saratoga Fish and a family of men and women on their way to a ceremony. (www.environment.gov.au) Aboriginal people are considered to be nomads, who congregate in tribes (extended family) which travel and hunt together. This usually occurs within the clan’s boundaries. The tribes would travel out of their boundaries only to embark on a spiritual journey or for marriages. According to Miles and Berendonk that ‘If another tribe wished to visit or cross another tribe’s land they had to wait for permission’ (1996 p.12) and when they are granted passage to cross, they would be invited to stay for a few days as guests of the hosting tribe, here they will feast together and exchange their dreamtime stories that is passed down from their ancestors.
The social aspects of hospitality mentioned above resemble the hospitality of the 15th century England and are predominantly influenced by the private hospitality domain – one hosting another with no intention for financial gain. The history of private hospitality in England from the period 1400 to 1700 was described by Heal (1990) as having generosity as its core component. The...