Table of Contents
Principal and practice of management behaviour
Manager vs Leader
Types of Culture
Factors influencing changes in culture
2.0 Prospective Manager
2.1 Skill Audit
2.2 Personal SWOT Analysis
2.3 Development Plan
Roles and Responsibility
Career Development Plan
1.0 Principal and practice of management behaviour
When we consider any field like hospitality, travel, tourism there should be proper management. Effective management is just as important in small or new entrepreneurial ventures as it is in large. Management is coordinating work activities so that they are completed efficiently and effectively with and through other people (Robbions, S & Coulter,M p7). Management is needed in all types and sizes of organizations, at all organization levels and in all organizational work areas, and in all organizations, no matter what country they are located in.
Managing an organization is a big task for a manager. Managerial theory has become crucial in the way managers manage complex organizations. 2.1 Management Theories
A management theory is a systematic statement, based on observations, of how management process might best occur, given stated underlying principles. However, there is no single universally accepted and practiced management theory – instead there are many.
General Administrative Theorists
Figure 2: Development of major management theories (Robbions, S & Coulter,M p27) Scientific management theory is the use of scientific methods to define the “one best way” for a job to be done. It contents became widely accepted by managers around the world. The guidelines that Taylor and others devised for improving production efficiency are still used in organizations today. General administrative theorists include what managers do and what constituted good management practice. The two most prominent theorists behind the general administrative approach were Hentri Fayol and Max Weber. Some of our current management ideas and practices can be directly traced to the contribution of the general administrative theorists. For instance, the functional view of the manager’s job can be attributed to Fayol.
The quantitative approach involves the use of quantitative techniques to improve decision making. The quantitative approach contributes directly to management decision making in the areas of planning and control. For instance managers make budgeting, scheduling, quality control, and similar decision; they typically rely on quantitative technique.
The field of study concerned with the actions (behavior) of people at work is called organizational behavior. Much of what currently makes up the field of human resource management, as well as contemporary views on motivation, leadership, trust, teamwork, and conflict management has come out of organizational behavior research.
System approach helps managers to coordinate the work activities of the various parts of the organization and ensure that all the interdependent parts of the organization are working together so that the organization’s goals can be achieved. Contingency approach says that organizations are different, face different situations, and require different ways of managing.
Leadership is the process of influencing a group toward the achievement of goals (Robbions, S & Coulter,M p422). 2.3.1 Leadership Styles
Leadership style is the manner and approach of providing direction, implementing...
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