Deutsche Allgemeinversicherung(Dav)

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FORM B (specific course information)
|Course Name/Title |Process Management in Manufacturing/ OPIM 656 | |Program |MBA | |(e.g. MBA or Ph.D.) | | |Required or elective |Elective | |Instructor(s) Name and email address |Anita Tucker tuckera@wharton.upenn.edu | | | | |Number of Class sessions in course |26 | |Duration of each class (minutes) |80 | |Typical number of students enrolled in recent |37 | |course offerings. | | |Textbook Used |No | |Misc. Instructor comments about course | |

OPIM 656
/SYS 522

Process Management in Manufacturing

Fall 2004

Monday-Wednesday, 3:00-4:30 p.m. (JMHH 255)
Revision date: 9/7/04

Professor Anita L. Tucker
tuckera@wharton.upenn.edu
JMHH 551
(215) 573-8742
Office Hours: M 9:30-12:00; W 10:30-12:00
(or by appointment)

Brief Course Description

This 26-session course builds on the concepts introduced in OPIM 631 and OPIM 632 to examine how organizations can develop and leverage excellence in process management. This course uses a diverse set of case studies from manufacturing and service organizations in the United States, Australia, Japan, and Europe. Two modules comprise this course. The first 13 sessions focus on operations strategy. In these classes, we examine what constitutes an operations strategy and how organizations can create value by managing complexity, uncertainty, and product development. We also examine issues related to scaling up a company’s operations and challenges to capturing the value created through operations.

In the second half of the course, we discuss recent developments in both manufacturing and service industries, with an emphasis on the importance of process excellence in achieving and maintaining competitive advantage. Specifically, we examine initiatives in quality (i.e. 6-sigma) and Time-Based Competition/JIT. As applications, the course considers important recent advances in enterprise-wide planning (ERP) systems, supply chain contracting and B2B interfaces. These may be viewed as attempts to align enterprise processes with customer needs and market structures and to assure continuous improvement of these processes once designed. In manufacturing, these developments have led to restructuring of the manufacturing and logistics system to provide adaptive and time-responsive supply chains, new product development processes and support functions. The results of this on-going restructuring have important implications for globalization of operations. The course is recommended for those interested in consulting or operations careers, as well as students with an engineering background who wish to develop a better understanding of managing the manufacturing process. Prerequisites and Follow-on Courses

The course...
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