This book was written under the assumption that not all things are created equal. So my high passion for research, made me to translate this document while adding other aspects from my research on so as to assist Master 1 Management students in the University of Yaounde II-Soa to make an easy pass in Psychophysiology. Cognisant to the fact that job stress is a major challenge worldwide to workers, this handbook comes to alleviate and awake the blindness of Managers and workers who still neglect the causes of stress in the professional milieu and its adverse effects in the enterprise. This exposure also tries to provide an answer plan on the theme while ignoring statistical data’s, which can be carried out on a later stage by students interested to further their studies on Psychophysiology.
➢ ORIGINS OF TERM « STRESS»
➢ WHAT IS JOB STRESS?
➢ WHAT CAUSES JOB STRESS IN THE PROFESSIONAL MILIEU (CAMEROON CONTEXT)?
1. ANALYSIS OF THEORICAL ORIGINS OF JOB STRESS IN THE PROFESSIONAL MILIEU 2. THE METHODOLOGY APPROACH ADOPTED
➢ THE PREVENTION AND SOLVING OF JOB STRESS RELATED PROBLEMS.
➢ THE EFFECTS OF JOB STRESS?
1. ON INDIVIDUALS
2. ON ORGANISATION
➢ SYMPTOMS OF STRESS
Work Stress is recognised world-wide as a major challenge to workers’ health and the healthiness of their organisations. Workers who are stressed are likely to be unhealthy, poorly motivated, less productive and less safe at work. Hence this makes it difficult for their organisations to be successful in the competitive market. Stress being perceived under the work domain remains a major preoccupation to conscious managers as it influences the competence and behavior of human resource personnel’s constituting the organisation, their motivation and their contributions to attain the objectives of the organisation.
Stress can be brought about by pressures at home and at work. Employers cannot usually protect workers from stress arising outside work, but they can protect them from stress that arises through work.
Stress at work can be a real problem to the organisation as well as to its workers. Good management and good work organisation are the best forms of stress prevention. If employees are already stressed their managers will be aware of it and know how to help.
ORIGINS OF TERM « STRESS»
According to the European Agency of health security at work (2002), stress arises when there is disequilibrium between the perception that a person have following the constrains imposed on him by his environment and the perception of using his own resources to face these constrains. In 1963, Piéron, identified stress to aggressions or violent actions exercised on an organism moving from electrical to emotional choc or acute frustration.
Also, the term « STRESS» may refer to the response of a human organism to factors of physiological and psychological aggression (Hans Seyle, 1956), stress only found its place in management sciences at the end of the 70’s (Gamassou 2004), following the research carried out by some American social psychologists on the “Burn-out” concept which was later considered true by Edelwish and Brodsky (1980) as the ultimate phase of degradation process caused by stress.
Following studies carried out by the international labour office, job stress is on a constant increase and this increase has caused European and Nord Americans enterprises to consider it as a new major risk to which we are faced with.
In Africa and notably in Cameroon, when the necessity to reinvigorate human resources seems to be well perceived by many managers, stress management on the other hand remains strangely sibylline and practically excluded from the framework of challenges managers have to overcome in order to increase competivity of the enterprise in a very unstable or turbulent environment.
WHAT IS JOB...