Desertion of International Business

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Edith Cowan University
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offences and infringements involving the conversion of material into digital or electronic form.THE RELATIONSHIP BETWEEN HUMAN RESOURCE PRACTICES AND EMPLOYEE RETENTION IN PUBLIC ORGANISATIONS: AN EXPLORATORY

STUDY CONDUCTED IN THE UNITED ARAB EMIRATES
A thesis submitted in fulfilment of the requirements for the degree of Doctor of Philosophy
at
Edith Cowan University
WALEED ALNAQBI
2011ii
Acknowledgements
In the Name of Allah, the most Gracious, the most Merciful, say: ‘Truly, my prayer and my service of sacrifice, my life and my death, are (all) for Allah, the Cherisher of the worlds’ (Qur’an 6:162)

First and foremost, all praise and deep thanks are due to Allah (the creator), who helped and guided me through the challenges of my study. Glory is to Allah who has given me the strength, patience and knowledge to continue and finish my PhD journey.   This thesis would never have seen the sun without the full support of my mother and my wife who, after Allah, were my greatest supporters. They provided me with love, guidance, prayer and endless support and wisdom. These are things I will never be able to repay.   I acknowledge Al Komaiti Legal Translation Services for translating my questionnaires and comments of the study.  

From the depths of my heart, I would like to express my gratitude to my supervisor, Professor Alan Brown of the School of Management, for his guidance, intellectual advice and patience throughout the research process. I owe him heartfelt thanks for his time and effort that assisted me throughout my study. My humble acknowledgments and gratitude go also to Associate Professor Peter Standen of the School of Management. Nor will I forget my former co‐supervisor, Associate Professor Maryam Omari, for her guidance and support during the first two years of my study.  

I would also like to express special thanks to United Arab Emirates Government for providing a scholarship for my study and for their valuable support. Special thanks for Dr. Margaret Johnson of The Book Doctor who proof read and edited my thesis. I will not forget my brother Dr Salem Al Salem, for assisting me during my research, and to my deep friends in the United Arab Emirates for their support. Finally, many thanks to all those academics and individuals who have helped me in many ways with my research.  iii Abstract

In recent years, the United Arab Emirates (UAE) has rapidly developed into a dynamic global economy with the influx of foreign ideas and practices, facilitated by the development of the Internet and associated technologies. As with many organisations worldwide, staff retention problems affect organisational productivity and performance. Managers face the challenge of having to address retention problems in the context of increasing competition in the global marketplace. It is against this background that this research will look into employee retention problems within the socio‐economic context of the UAE. This study brings into focus the extent to which human resource management (HRM) practices and organisational culture in the UAE affect employee retention in public organisations.

The purpose of this study was to identify HR practices and other factors such as job satisfaction,...
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