Deployment Flowcharting
THE BASICS OF DEPLOYMENT FLOWCHARTING & PROCESS MAPPING
A User’s Guide to DFC for Know-how Capture and Process Design
by David Howard
Management-NewStyle
Deployment FlowCharting
"Draw a flowchart for whatever you are doing. Until you do, you do not fully understand what you are doing. You just have a job." "Words have no meaning unless they are translated into action, agreed upon by everyone. An operational definition puts communicable meaning into a concept." "The first step in any organisation is to draw a flow diagram to show how each component depends on others. Then everyone may understand what their job is. If people do not see the process, they cannot improve it." W Edwards Deming (1900-1993)
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"The manager's job has changed. The people work in the system. The job of the manager is to work on the system to improve it continually, with their help." Myron Tribus
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Deployment FlowCharting
Contents
1 2 3 4 5 6 7 8 Introduction Getting Started Timescale The DFC Symbols Mapping the Process Example of Process Mapping Methodology & Worksheets Conclusion 5 8 10 12 13 20 27 32
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Deployment FlowCharting
An early FlowMap for Getting the Work done on time and to Plan
Figure 1 - The author’s ‘deployed flowchart’ for a major facilities project he led for a US client in the early 1980s. It pioneered the first conjunctive use of systems thinking and process working in the construction industry in the UK. A team of some 15 construction professionals delivered the 170,000 sq ft project on-time, on-cost and on-spec in half the usual time and at half the usual professional services fee. The contractor delivered the commissioned complex in 16 months rather than the traditional 30 months for such a project
Figure 2 - The Milton Keynes project upon completion in mid-1983. (Ref: Management Accounting February 1985 pp36-38)
4
Deployment FlowCharting
1. INTRODUCTION This pamphlet introduces, with a typical example, a
A User’s Guide to DFC for Know-how Capture and Process Design
by David Howard
Management-NewStyle
Deployment FlowCharting
"Draw a flowchart for whatever you are doing. Until you do, you do not fully understand what you are doing. You just have a job." "Words have no meaning unless they are translated into action, agreed upon by everyone. An operational definition puts communicable meaning into a concept." "The first step in any organisation is to draw a flow diagram to show how each component depends on others. Then everyone may understand what their job is. If people do not see the process, they cannot improve it." W Edwards Deming (1900-1993)
--------------
"The manager's job has changed. The people work in the system. The job of the manager is to work on the system to improve it continually, with their help." Myron Tribus
2
Deployment FlowCharting
Contents
1 2 3 4 5 6 7 8 Introduction Getting Started Timescale The DFC Symbols Mapping the Process Example of Process Mapping Methodology & Worksheets Conclusion 5 8 10 12 13 20 27 32
3
Deployment FlowCharting
An early FlowMap for Getting the Work done on time and to Plan
Figure 1 - The author’s ‘deployed flowchart’ for a major facilities project he led for a US client in the early 1980s. It pioneered the first conjunctive use of systems thinking and process working in the construction industry in the UK. A team of some 15 construction professionals delivered the 170,000 sq ft project on-time, on-cost and on-spec in half the usual time and at half the usual professional services fee. The contractor delivered the commissioned complex in 16 months rather than the traditional 30 months for such a project
Figure 2 - The Milton Keynes project upon completion in mid-1983. (Ref: Management Accounting February 1985 pp36-38)
4
Deployment FlowCharting
1. INTRODUCTION This pamphlet introduces, with a typical example, a