Preview

Dell's Core Competencies

Powerful Essays
Open Document
Open Document
2262 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Dell's Core Competencies
Core Competencies
Stevens-Henager College
By Lindsey Merrill
November 26, 2013

Student: Lindsey Merrill
Professor: Robert Robertson
Abstract

Core competencies provide a framework for the company to build additional products, move forward into other markets, gain a larger market share, and explore new ideas. Dell Inc. has over 5000 patents today that started from the computer revolution and internet development. This paper will describe a brief history of the industries development and discuss Dell’s core competencies and marketing strategies, and make recommendations for increasing core competencies, improving vertical integration, possible global expansion scenarios, advertising platform, and marketing strategies.

Core Competencies

Introduction
Dell Inc. was founded in 1984 by Michael Dell. The company sold personal computers directly to customers (Dell, 2011). Since the internet was evolving from confined networks to growing multi-networking capabilities in the 80’s, Michael Dell had the perfect opportunity to enter an emerging computer market. By 1985, Internet was already well established as a technology supporting a broad community of researchers and developers, and was beginning to be used by other communities for daily computer communications (Leiner et al, 2013). Internet usage exploded in the late 80’s with over 10,000 different networks increasing to over 50,000 in the mid 90’s (Leiner et al, 2013) inevitably driving demand for personal computers and software programing. In 1981 Bill Gate’s Microsoft Co. provided IBM with a software programing, (Windows), the software that manages, or runs, the computer hardware and also serves to bridge the gap between the computer hardware and programs, such as a word processor. It’s the foundation on which computer programs can run. They name their new operating system "MS‑DOS." (2013), this new Microsoft Disk Operating System



References: Burt, J. (2006). Dell puts its chips on intel; it wasn 't too long ago that having technology from advanced micro devices inc Burt, J. (2013) Dell OEM Business Looks to Leap to the Forefront. Retrieved November 27, 2013 from E-Week website: November 27, 2013 from E-Week website: http://www.eweek.com/mobile/dell-wants-half-of-employees-working-remotely-by-2020.html Dell, M Retrieved November 26, 2013 from: http://www.forbes.com/sites/connieguglielmo/2013/10/30/you-wont-have-michael-dell-to-kick-around-anymore/ Leiner B., Cerf V., Clark D., Kahn R., Kleinrock L., Lynch D., Postel J., Roberts l., Wolf s., (2013) Brief History of the Internet Monkey, N. (2009). Top 10 Touch-Screen Devices. Retrieved November 26, 2013 from: http://www.digitaltrends.com/guides/top-10-touch-screen-devices/5/ Windows, (2013). Microsoft: History. Retrieved November 27, 2103 from: http://windows.microsoft.com/en-us/windows/history#T1=era0

You May Also Find These Documents Helpful

  • Good Essays

    According to “What-is-dell” (2007), Dell, is a computer hardware manufacturer and distributor and other services related. The company is one of the world's biggest computer distributors in terms of both quantity of units sold and gross income, and one of the United States' largest corporations. From 1999 until 2006 Dell delivered more complete computer systems worldwide per quarter than any other PC manufacturer. It is shown by an article “E-commerce within Dell” (2004) that Dell has huge revenues of $38.2 billion worldwide and employs over 41,000 staff worldwide. Dell opened its website www.dell.com in 1996 for e-tailing and it had a huge success with the online sales reached $1 million in 1997.…

    • 605 Words
    • 2 Pages
    Good Essays
  • Best Essays

    Dell Inc. in 2008: Can it overtake Hewlett-Packard as the Worldwide Leader in Personal Computers?…

    • 2168 Words
    • 9 Pages
    Best Essays
  • Good Essays

    International Expansion

    • 327 Words
    • 2 Pages

    The Dell Corporation has plenty of the experience in both the local community and local markets as well as the international market place. Selling directly to the public has had its benefits. One of those benefits is the direct link to the internet for the purpose of marketing Dell computers to the general public, as well as selling, promoting, and making good strategic decisions. The Dell corporation is just but one of the many corporations which have been able to make the exclusive direct sales to the customer a valued expertise in promoting a international corporation.…

    • 327 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Park, A. & Burrows, P. (2003, November). What you don’t know about Dell a look at the…

    • 1022 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    One of the organizational ways that Mr. Dell is achieving this is by shifting away from simply making good reliable and relatively inexpensive PCs to Research and Development and offering more services. He also “has used acquisitions to offer a broader range of storage, software, security and services, which often carry higher profit margins than PCs.” (Ricadela, 2011).…

    • 788 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Research on Dell

    • 5614 Words
    • 23 Pages

    Essay 1 : Introduction to Dell 3 Parts - Look at the Business Model in Particular (Is it fit for purpose?) – Then the Ecosystem – The Modularization and mention licensing Look the Paradigm of Dell Conclusion…

    • 5614 Words
    • 23 Pages
    Powerful Essays
  • Powerful Essays

    Strategic Management at Dell

    • 2299 Words
    • 10 Pages

    The key competencies of Dell are customer focus, manufacturing processes, supply chain management, customer selection, acquisition and retention, customer service and human capital management. Dell’s…

    • 2299 Words
    • 10 Pages
    Powerful Essays
  • Better Essays

    Dell Hbr Case Study

    • 2246 Words
    • 9 Pages

    efficiently and profitably in its niche market. By the late 1980’s – early 1990’s, Dell noticed that its…

    • 2246 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    Ford Motor Co. Case Report

    • 2314 Words
    • 10 Pages

    Dell’s direct business model used information and technology to revolutionize the PC industry; it focused on developing effective supplier partnerships and JIT manufacturing becoming a highly horizontal or “virtual integrated” company. Dell skipped the intermediate retailers, selling to customers directly eliminating the reseller’s markup and the cost and risk associated with carrying large inventories. All this combined gave Dell a leading position in a very competitive market in only a 13 year period time.…

    • 2314 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    Channels of distribution are critical to the success of a manufacturer. A well designed channel creates time, place and ownership utility for the consumer and can augment the manufacturer's product. Distribution channels may move product directly from the manufacturer to the consumer, or make use of intermediaries between the manufacturer and the consumer.…

    • 3026 Words
    • 11 Pages
    Best Essays
  • Powerful Essays

    Dell 4 P's Marketing

    • 3738 Words
    • 15 Pages

    Dell Inc. (formerly Dell Computer) is an American multinational computer technology corporation based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide. Dell is listed at number 44 in the Fortune 500 list. It is the third largest PC vendor in the world after HP and Lenovo.…

    • 3738 Words
    • 15 Pages
    Powerful Essays
  • Better Essays

    Dell Case Study

    • 1263 Words
    • 6 Pages

    The key issues presented in the “Dell Computer Corporation” case study is that Dell needs to align its’ identity with its’ image, and stop relying heavily on technology (Dell Case Study P. 58). Increased dependence on technology, along with a gap between image and identity, can cause complications for a company if they are not attended to.…

    • 1263 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Based on the external environment and the historical perspective of Dell, Michael Dell needs to realize that his nearly 20 year-old business model needs a dramatic change. He needs to get the product in customers hands (before point-of-sale), focus on quality customer support/service, and use customer indicators as a sign of what areas need improvement/enhancement within the company. Additionally, limited options based on narrow-minded perceptions (only using Intel chips) not only cost Dell market share, it also cost them on the bottom line (Operations). Not listening to the needs and wants of loyal consumers can result in a loss of market share, which is what Dell has experienced.…

    • 974 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Dell's mission is to be the most succesful computer company in the world at delivering the best customer experience in markets they serve. In doing so, Dell will meet customer expectations.…

    • 6011 Words
    • 34 Pages
    Powerful Essays
  • Best Essays

    Dell’s supply chain is typical paragon among the computer manufacturing industry. The advantage of supply chain lead to a rather strong marketing performance for dell than it ever had been. This paper takes an overview of Dell’s supply chain and strategies used in supply development. Generally, three sections are involved in the analyses which are build-to-customer strategy, direct sale model and IT system. Build-to-customer strategy’s purpose is to give quick responsiveness from supplier to end of users to apply the customer diversification demands. Meanwhile combine with stronger IT system, information is highly sharing without enormous unnecessary intermediaries. Under the great execution of direct to sale model, JIT standard inventory control is obtained and supply efficiency is approved to handle the delivery time limit set Dell. SWOT analyze as the power tool to distinguish a company current situation. The result distinctively shows that despite the advantage of cost, there are still many opportunities as untapped market for Dell to exploit. But no matter how unpredictable the future would be. Right now the consequence is obviously that Dell’s supply chain is very successful and providing both efficiency and flexibility for customers.…

    • 4588 Words
    • 19 Pages
    Best Essays

Related Topics