THE PROBLEM AND ITS BACKGROUND
The delivery of health care services in the Philippines was officially devolved from the Department of Health (DOH) to the Local Government Units (LGU’s) in 1991 with the passing of the Local Government Code. The actual implementation of the devolution, however, was accomplished in 1992. Aside from gaining total control over the supervision and implementation of health care services, LGU were also granted the administrative autonomy, which enable them to source or raised local revenues and secure financing for health cared expenditures. From the onset, transferring devolving health care services became a very big responsibility for the LGU’s. In particular, the Philippines has 79 provinces, 1,496 municipalities, 117 cities and 42,435 barangay. The provincial LGU’s are responsible for the operation of the provincial health services; district health services; provincial hospitals and district hospitals. The cities are responsible for running the City Health Offices; City Hospitals and Rural Health Units. The municipalities are responsible for running the Municipal Health Offices; Municipal Hospitals; Municipal Health Units and Barangay Health Stations. Apparently, dissatisfaction is lowest for frontline barangay health stations and rural health centers at the grassroots level. Poor quality and delivery of services can be seen because of several reason like waiting time is long, schedules are inconvenient and facilities are rundown. And besides, health workers are burden with too much paper works and they lack the knowledge on how to efficiently maintain records of patients.
As technological trend rapidly advances, the idea of having an automated file management and control system has come into the great minds of many institutions. With these techno-trends, the proponents intend to develop an Automated File Management and Control System for City Health Center VI to computerize all major transactions...
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