David George Case Study

Topics: Management, Otis Elevator Company, Elevator Pages: 3 (834 words) Published: November 13, 2012
1. There are several reasons that make George David become such a highly regarded/respected manager: * He has a good vision and strategic in management. He knew that values are very important in management. It is not only about achieving goal through people but also about how people and organization has good values. * He is a risk taker and creative thinker; he changed the system in organization so that he can control the performance of every division easily. * He was respected because he had respected people first. From the text we know that he was not only demanding, but he was a good listener too. As a good listener, I’m sure that George has always tried to listen to his employee’s story and feeling. It makes people really respected him. He also respected anyone who worked hard as what Sandy Weill said “When somebody can’t do the job, he’ll try to help; but if that person is not going to make it work, that person won’t be on the job forever.” Overall, George not only had managing skill but also good character. 2. How does David get things done through people?

I think in this case there are 2 objects, ‘the things’ and ‘the people’. To make something done through people, he must have ‘the things’, a goal, what the organization want to do, something clear and realistic. Even a great manager and employee can’t take that all if the goal is not clear and absurd. Another one is he must do something properly with ‘the people’. David has done it very well; he was placing right man in the right place. The last, something that is really important is the bridge between ‘the things’ and ‘the people’, it is ‘the good communication’. I’m sure that David has conveyed the message of the organization’s goal properly to the employee, so they understood and were willing to do as what David desired. 3. The evidences of David’s:

* Planning and strategizing
Before he started his work, he has had a plan to persuade Ito (a Japanese Engineer in Otis Elevator...
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