Customer Technology Tracking System

Topics: Unified Modeling Language, Resolution, User story Pages: 4 (542 words) Published: January 18, 2013
MIS581 System Analysis, Planning, and Control
Week 7 – Milestone 12
Customer Technology Tracking System
Author:__Kim Date:__12/13/2012_

|Use-Case Name: |View Unresolved Requests/History |Use Case Type | | | |Business Requirements ( | | | |System Analysis: ( | | | |System Design: ( | |Use-Case ID: |0001 | | |Priority: |High | | |Source: |Requirement – Web Tracking system | | | |Requirements Use Case | | |Primary System Actor: |Customer, Technician, Administration | |Primary Business Actor: |Customer | |Other Participating Actors: |Customer, Technician, Administration | |Description: |This use case scenario showed and how handles the event of viewing a list of unresolved requests. The | |...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Essay about Tracking System
  • information technology system Essay
  • Cace Customer Tracking System Essay
  • Client Technology Tracking System Essay
  • Essay on Ccdi Alumni Tracking System
  • alumni tracking system- chapte1 Essay
  • Automated Time Tracking System Essay
  • alumni tracking system Essay

Become a StudyMode Member

Sign Up - It's Free