MIS581 System Analysis, Planning, and Control
Week 7 – Milestone 12
Customer Technology Tracking System
|Use-Case Name: |View Unresolved Requests/History |Use Case Type | | | |Business Requirements ( | | | |System Analysis: ( | | | |System Design: ( | |Use-Case ID: |0001 | | |Priority: |High | | |Source: |Requirement – Web Tracking system | | | |Requirements Use Case | | |Primary System Actor: |Customer, Technician, Administration | |Primary Business Actor: |Customer | |Other Participating Actors: |Customer, Technician, Administration | |Description: |This use case scenario showed and how handles the event of viewing a list of unresolved requests. The | |...
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