Customer and Work Experience

Topics: Customer, Scunthorpe, North Lincolnshire Pages: 2 (353 words) Published: January 23, 2013

Name: Marcella Silva
Address: 10 high street , Scunthorpe, North Lincolnshire. DN15 6DA Date of birth: 16/09/1994
Telephone (mobile): 07933468394
Personal Profile:
I had 2 week of work experience at Iceland Frozen and I have learnt a variety of skills such as putting products in the shelves. I have also learnt how to deal with the costumers. At school I help a person who doesn’t speak English very well. I can speak Italian and Portuguese. Education and Qualifications:

During secondary school in year 10 and 11 i have taken History, Geography, BTEC science, BCTE hospitality and GCSE Italian. The grades that I have was a C in History, E in Geography, Distinction in Hospitality and A* in Italian. I didn’t get good grades in Maths and English but I am hoping to get good grades in College. I have started BTEC business in September at college and by predicted grades is merit, Work Experience:

I have work at an italian restaurant which it help me to have more experiecen with the customers as you have to be a calm person especially if the customer are complaining about the food. It also give the the change to improve my listeing and communication skills as when working at a restaurant you need to have these type of skills in order to work well. Skills:

In year 10 I had 2 week of work experience in a shop, during those time I have learnt a lot of stuff such as having a good communication, be able to solve problems. I also speak 3 languages such as Portuguese, Italian and English. Interests and Activities:

My interests are to finish College and go to university to do international business management. Another interest is Finish University and after I get my degree I would be able to have a good opportunity to have a better job. References

St Lawrence Academy:
Mrs Chambers (English teacher)
Mr Shepherd (Maths teacher)
Mr Hunt (History Teacher)
Address: Doncaster Road Scunthorpe, DN15 7DF
John Leggott College:
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