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Current Skill Gaps in the Hospitality Industry

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Current Skill Gaps in the Hospitality Industry

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  • April 2012
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Current skill gaps in the Hospitality Industry

The main objectives of the assignment is directed towards determining impact of skill gaps on the UK hospitality industry and on the services provided by the entire industry. To be able to address this objective, the researcher would recognize the present recruitment strategies of the hotel, as literature shows that hospitality industry is having a lot of problems in their internal and external recruitment strategies. Also, the assignment shall discuss the skills requirement by the hospitality industry. The study shall also analyze the skill gaps and shortfalls and how these affect the performance of the hospitality industry. Similarly, it is important to discuss the current practices within the industry with regards to training and development which are supposed to contribute towards the enhancement employee skills and talents. The assignment shall also study the state of services provided within the industry in UK wherein customer satisfaction would be discussed and the researcher shall find out about the needs of the customers within the industry. The three main objectives of this assignment are as given below:

To investigate the current needs of hospitality industry in the United Kingdom

To analyze the current skill gaps and training requirement within hospitality industry.

To recommend suggestions for improving the existing or upcoming skills development issues within the industry.

Executive Summary

The assignment is related to the hospitality industry of United Kingdom which is a major contributor to the economy. The assignment shall analyze the current skill gaps and training requirement within the hospitality industry need to study and recommendations need to be made to improve this situation to improve their economic viability.

Introduction to the Hospitality Industry in UK

The Hospitality industry in the UK is among the broadest and varied industry with a variety of organizations...