Business communication assignment
a) Explain what is meant by the term culture shock. Identify and discuss the stages of culture shock? Culture shock is the personal disorientation a person may feel when experiencing an unfamiliar way of life due to immigration or a visit to a new country, or to a move between social environments, also a simple travel to another type of lifeOne of the most common causes of culture shock involves individuals in a foreign environment.
Stages of cultural shock-
Stage 1 - Excitement
The individual experiences a holiday or 'honeymoon' period with their new surroundings.
. Feel very positive about the culture
. Are overwhelmed with impressions
. Find the new culture exotic and are fascinated
. Are passive, meaning they have little experience of the culture
Stage 2 - Withdrawal
The individual now has some more face to face experience of the culture and starts to find things different, strange and frustrating.
. Find the behaviour of the people unusual and unpredictable . Begin to dislike the culture and react negatively to the behaviour . Feel anxious
. Start to withdraw
. Begin to criticize, mock or show animosity to the people
Stage 3 - Adjustment
The individual now has a routine, feels more settled and is more confident in dealing with the new culture.
. Understand and accept the behaviour of the people
. Feel less isolated
. Regains their sense of humour
Stage 4 - Enthusiasm
The individual now feels 'at home'.
. Enjoy being in the culture
. Functions well in the culture
. Prefer certain cultural traits of the new culture rather than their own . Adopt certain behaviours from the new culture
b) For persons who have travelled or lived in a foreign country for a time, discuss the degree of reentry shock experienced upon returning to the home country in the following areas: 1 Reestablishing friendship
2 Readjusting to...
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