As stated by Stein (2001), “We live in an age dominated by cult efficiency.” Efficiency is very important as long as it is used correctly; it must always be considered when resources are scarce and citizens and governments have important choices to make among competing priorities. Public education and health care, locally and globally, are often referred to in Stein’s argument on efficiencies and their delivery. She argues that what will define the quality of education and health care is whether citizens and experts can negotiate new standards of accountability, as efficiency will not do enough. Stein (2001) uses an example of a report that stated Ontario’s post-secondary institutions were “generally efficient,” but did not say what exactly these institutions were efficient at. This is an example of how the cult of efficiency takes away from focusing on the quality of... [continues]
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