Csr Report on Tesco Plc

Topics: Corporate social responsibility, Business ethics, Social responsibility Pages: 11 (3403 words) Published: March 20, 2011
Table of Contents
Corporate Social Responsibility (CSR)2
Definition of CSR2
Development of CSR2
Approaches to CSR2
Business Benefits of CSR3
Critical Analysis of CSR3
Factors influencing CSR4
The Business Case for CSR6
Tesco and Corporate Social Responsibility8
People / Employees10
Government / Regulators10
How Tesco manages their Corporate Responsibility (CR)10

Corporate Social Responsibility (CSR)
Definition of CSR
Corporate Social Responsibility (CSR, also called corporate responsibility, corporate citizenship and responsible business) is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities and other stakeholders, as well as the environment.

Furthermore, another definition is that CSR is a voluntary approach that business enterprise takes to meet or exceed stakeholder expectations by integrating social, ethical, and environmental concerns together with the usual measures of revenue, profit, and legal obligation. In the candidate’s opinion CSR is seen as an obligation to comply with legislation and sees organizations voluntarily taking further steps to improve the quality of life for employees as well as for the local community and society at large. Development of CSR

In the increasingly aware marketplaces of the 21st century, the demand for more ethical business process and actions is expanding. On the contrast, however, pressure is applied on industries to improve business ethics through new public initiatives and laws (e.g. higher UK road tax for higher-emission vehicles). In recent decades, interest in business ethics rose dramatically during the 1980s and 1990s, both within major corporations and within academia. For example, today most corporate websites lay emphasis on commitment to promoting non-economic social values under a variety of headings (e.g. ethical codes, social responsibility charters). In other cases, corporations have redefined their core values in the light of business ethical considerations (e.g. BP’s “beyond petroleum” environmental tilt). Approaches to CSR

The candidate would like to note that there are two different approaches to CSR: the Continental European and the Anglo-Saxon, both approaches being heterogeneous. An approach for CSR that is becoming widely accepted is community-based development projects, such as Shell Foundation’s involvement in the Flower Valley, South Africa. They have set up an Early Learning Centre to help educate the community’s children, as well as develop new skills for the adults. Furthermore, alternative approaches to this is the establishment of education facilities for adults, as well as HIV / AIDS education programmes, the majority of which is established in Africa. The most common approach of CSR is through the aid to local organizations and impoverished communities in developing countries. Some organizations however, does not favor this approach as it does not help build on the skills of the local people, whereas community-based development generally leads to more sustainable development. Business Benefits of CSR

The scale and nature of the benefits of CSR for an organization can vary depending on the nature of the enterprise, and are difficult to quantify, though there is a large body of literature exhorting business to adopt measures beyond financial ones (e.g. Deming’s Fourteen Points, balanced scorecards). Orlizty, Schmidt, and Rynes found a correlation between social / environmental performance and financial performance. However, businesses may not be looking at short-run financial returns when developing their CSR strategy. CSR may be based within the human resources, business development or public relations departments of an organization, or may be given a separate unit reporting to the Chief Executive...
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