Csf for Erp Implementation

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Critical success factors (CSF) are widely used in the information systems arena [2]. CSFs can be understood as the few key areas where things must go right for the implementation to be successful. There is identifying a variety of CSFs for ERP implementation, among which context related factors consistently appear. Following are the commonly identified CSFs identified by several researchers and are pertinent for the success of ERP implementation project. (it-innovations, 2009)

The first one is project management, which involves the use of skills and knowledge in coordinating the scheduling and monitoring of defined activities to ensure that the stated objectives of implementation projects are achieved. The formal project implementation plan defines project activities, commits personnel to those activities, and promotes organizational support by organizing the implementation process. (it-innovations, 2009)

Another important factor that is critical for the success of ERP implementation is the Business Process Reengineering. It is defined by [3] as “the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed”. Organizations should be willing to change their businesses to fit the ERP software in order to minimize the degree of customization needed. The implementation of ERP requires examination of many business processes, which believed to be one of the important and beneficial results of the implementation of ERP system. (it-innovations, 2009)

Moreover, In ERP implementation process many projects fail in the end due to lack of proper training. Many researchers consider users training and education to be an important factor of the successful ERP implementation [4] [5] [6] [7] [8]. The main reason for education and training program for ERP implementation is to make the user comfortable with the system and increase the...
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