Cs Hero Honda

SAP Customer Success Story Automotive – Motorcycles

“. . . now we’re well equipped to handle our growing market and product mix . . . [W]e’re more responsive than ever before to our dealers and other customers, thanks to mySAP SRM and mySAP CRM.”
S.R. Balasubramanian, Vice President, Information Systems, Hero Honda

AT A GLANCE
Summary Faced with growing market demand and inefficiencies in its supplier order processes, Hero Honda – the world’s largest two-wheeler manufacturer – chose the mySAP™ Supplier Relationship Management (mySAP SRM) solution to integrate and automate its large and complex supply chain. Web Site www.herohonda.com Key Challenges Supplier order processing not well synchronized with production planning Proprietary supplier portal provided no transactions, only information Implementation Highlights Three-month initial rollout covered 15 of the top 125 strategic suppliers; over 50 suppliers have since been covered Implementation included training Hero Honda suppliers as well as buyers

HERO HONDA MOTORS LTD.
World’s Largest Two-Wheeler Manufacturer Uses mySAP™ Supplier Relationship Management to Streamline Supply Chain Processes

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Project Objectives Speed up and automate supplier order processing Synchronize customer orders with supplier schedules Solutions and Services mySAP SRM mySAP Customer Relationship Management (mySAP CRM) solution Why SAP® Solution Ability to integrate the new supplier portal with the existing mySAP ERP solution

Key Benefits Faster supply chain order processing – cut three days from old schedule Improved accuracy of deliveries from 98% to 100% Better responsiveness to customer changes Online communication with suppliers integrated and traceable Inventory planning improved – 10% reduction in inventory carrying cost Transaction costs reduced because of fewer discrepancies to handle Overall lower process and transaction costs Implementation Partner SAP® Consulting Existing... [continues]

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